Retail Trainer / Luxury Brand / Milano Milano

Retail Trainer / Luxury Brand / Milano
Milano
Lombardia, Milano

On behalf of an esteemed customer, we are recruiting the following profile, to join their team:

**RETAIL TRAINER / LUXURY BRAND / MILANO

**Responsibilities**:

- Develope and implement training programs dedicated to reatail population

- Train retail population to ensure an high level of Customer experience and support business development;

- Collaborate with Retail, HR, Marketing departments in order to identifies training needs and implement an efficient training program;

- Take care of the onboarding programs;

- Support teams in store teams through targeted feedback on customer management;

- Monitor the efficacy of training programs under an analithical point of view (qualitative and quantitative KPI analisys) and through direct observation on the sales floor;

- At least 5 years' of experience in similar role

- Strong communication and public speaking skills

- Digital mindset;

- Good knowledge of English language;