Risc Manager, Trustworthy Listings Milano

Risc Manager, Trustworthy Listings
Milano
Lombardia, Milano

This role is open in Luxembourg and Milan.

At Amazon, we're working to be the most customer-centric company on earth. To get there we need passionate and hard-working people. If you are interested in building innovative systems to protect customer safety at scale while enabling Amazon to build the place where customers can find and buy anything online, this is your chance to make history.

What does EU Trustworthy Listings do? We ensure that products on Amazon deserve the trust of our customers by ensuring they are safe, compliant, and include all information that matters to them.

Examples:

We block tobacco (and 20K other illegal product types)We remove false claims, e. g. "this pill cures cancer"We set up processes for drivers to ask customers to confirm their age before letting them buy whisky (and any alcoholic beverage, e-cigs, bladed products…)We collect test results on toys to ensure they cannot cause damage to a child (and for dietary supplements, appliances that can get into fire, baby transportation…)We display on the website the Energy Efficiency Label (and allergens for food, safety warnings for toys…)

What does the Restricted Products team do? We ensure that there are no illegal products on our website. We ensure our products are offered by qualified sellers (e. g. medicines by pharmacists). We also ensure age-restricted products are not delivered to underage customers. We remove illegal claims that can mislead our customers.

Beyond launching new controls, you will be involved in ensuring the effectiveness of our existing control portfolio through continuous improvement initiatives.

We invest in technology to do this at scale. We create and drive programs to ensure compliance with new safety and compliance regulations. We make customer trust a competitive advantage.

You'll be part of a team that manages complex, multi-disciplinary projects from start to finish and works with internal stakeholders (Legal, Tech, Ops, Business) to plan requirements, manage project schedules, identify risks, and communicate/report.

Key job responsibilities

We are looking for an independent and organized risk manager with a solid background in project management to join our team. The candidate requires analytical and problem-solving skills, ownership, and the ability to influence. In this position, the candidate will:

Work across tech, compliance, operations, and business teams to drive cross-functional projects. Work with stakeholders to identify resources, assemble project teams, and assign responsibilities. Assess costs, benefits, and risks; anticipate bottlenecks; identify, track, and mitigate issues; manage escalations; anticipate and make trade-offs; and balance business needs with technical constraints. Clearly communicate goals, responsibilities, issues, and status to partner teams and stakeholders. Drive effective teamwork, collaboration, and commitment across multiple disparate local and remote groups with conflicting priorities. Identify and pursue opportunities to scale and increase our impact.

About the team

The EU Trustworthy Listings team is part of the broader EU Trustworthy Shopping Experience team. We work to ensure that all the products offered in Europe, across the various Amazon business channels, are safe for our customers and compliant with all product and food safety legal requirements. We bring technical expertise leveraging technology solutions to serve Amazon business, suppliers, and customers. BASIC QUALIFICATIONS- Bachelor's degree or equivalent

- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent

- Experience handling confidential information

PREFERRED QUALIFICATIONS- Professional auditing qualification, or similar risk or compliance credentials

- Experience with SQL and Excel

- Experience in program requirements definition, together with data and metrics leveraging to drive improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon. jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon. jobs/content/en/how-we-hire/accommodations for more information.

#J-18808-Ljbffr