Roving Process Monitoring Officer Lazio

Roving Process Monitoring Officer
Roma
Lazio, Lazio

Roving Process Monitoring Officer Apply remote type Fully Remote locations Rome, Italy time type Full time posted on Posted 3 Days Ago job requisition id JR109352 DEADLINE FOR APPLICATIONS 31 January 2025-23:59-GMT01:00 Central European Time (Rome) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). JOB TITLE: Roving Process Monitoring Officer TYPE OF CONTRACT: Regular Consultant (CST I) UNIT/DIVISION: APP-MF (Field Monitoring) DUTY STATION (City, Country): Remote working with minimum 50% of travel DURATION: 11 months BACKGROUND AND PURPOSE OF THE ASSIGNMENT: Assisting more than 100 million people in over 80 countries each year, the World Food Programme(WFP) is the leading humanitarian food security organisation - saving and changing lives, delivering food assistance in emergencies, and working with communities to improve nutrition and build resilience. To achieve its mandate, WFP must ensure that it reaches the right people and that it manages its relationship with those individuals and their communities in a responsible, accountable, and effective manner. The Analysis, Planning, and Performance (APP) Division is instrumental in advancing WFP's Zero Hunger mandate by placing high-quality evidence at the core of strategic and operational decision-making, resource mobilization, and accountability. This approach ensures that operations are not only efficient and cost-effective but also transparent and responsive to the needs of beneficiaries. APP works to ensure that decision-making within WFP is grounded in credible, relevant, and timely data. This is achieved through a structured approach that spans the full programme lifecycle, from conducting initial assessments that inform programme design to monitoring outcomes for ongoing projects. APP's services provide critical support in data-driven decision-making, strategic resource mobilization, accountable programme management, and integrated service delivery—ensuring that APP not only meets its recurring responsibilities but also enhances the overall effectiveness and impact of WFP's mission. Within the APP division and Field monitoring unit, the Process Monitoring (PM) team works to define, develop and deliver guidance, tools, standards, and capabilities to support Country Offices (COs) in implementing PM Issue Escalation Systems. In particular, the team focuses on: Developing and maintaining PM guidance, tools and templates in support of the operationalization of PM issue escalation standards throughout the organization. Supporting in-person or remote missions to set up robust PM escalation systems that efficiently prioritize, escalate and track issues for corrective action and resolution. Monitoring and reporting on adoption and use of PM escalation systems at the corporate level. Systematizing the collection, management, mixed-method analysis and presentation of PM data with a focus on utilization to inform decision-making and achieve improved people-centred programming and efficiency of WFP's operations. Supporting the development, implementation, and maintenance of a digital solution to support the intake, actioning and resolution of PM issues. Onboarding COs to the PM issue escalation digital solution to ensure harmonization of information and technical support. Within the global assurance project, provide technical support in strengthening high-risk CO's PM issue escalation systems in line with PM assurance standards. ACCOUNTABILITIES/RESPONSIBILITIES: Within the PM Team in the Field Monitoring unit, and under the direct supervision of the PM Officer, the incumbent will support the unit's key activities, Regional Bureaux (RB) and COs as needed, in the design and implementation of PM issue escalation systems that meet assurance standards. The consultant will be expected to: Provide remote or in-person tailored support to COs to enhance their PM issue escalation systems and ensure compliance with global standards. Support COs during the onboarding phase of digital solutions for PM (i. e. , SugarCRM) by guiding them in mapping out their PM data, processes and roles/responsibilities and defining their business requirements in alignment with global standards. Coordinate with the Community Feedback Mechanism (CFM) team to rollout SugarCRM as an integrated and aligned solution for PM and CFM issue escalation and management. Coordinate with the digital solutions team (in HQ and RB) and technical vendors for the successful development, implementation and maintenance of PM digital solutions using SugarCRM. Deploy in response to emergencies, missions or for up to 3-month TDYs to support PM onboarding and capacity strengthening initiatives as needed. Contribute to the development of guidance materials, tools, and templates to support COs in adopting standardized corporate processes and systems to intake, act on and resolve PM issues. Develop training resources and deliver training sessions for HQ, RB and CO audiences to strengthen WFP internal capacity and awareness around PM issue escalation. Conduct high-quality analysis of PM related-data for WFP APP-MF management to identify global trends and use of PM escalation systems, including producing dashboards and complementary narrative. Support COs to analyze and triangulate PM data with data from other information sources (e. g. , other monitoring activities and CFM). Contribute to the generation and dissemination of lessons learned and best practice on PM issue escalation roll-out and use. Support the facilitation of workshops with relevant stakeholders, incorporating gender perspectives in all areas of work, to ensure equal participation of women and men. Other relevant tasks as required. DELIVERABLES AT THE END OF THE ASSIGNMENT: The key outputs of the consultant are expected to be: COs are supported in the design and implementation of PM issue escalation systems that are aligned with global standards. COs are supported with the analysis and triangulation of PM data. Collaboration with CFM and digital solution teams to roll-out and maintain integrated digital solutions for PM and CFM issue escalation and management. PM guidance, tools, templates and training materials are developed and delivered to COs. Guidance and knowledge is shared with the aim of building the capacity of WFP COs on PM issue escalation and its standards. Analysis of PM data for WFP APP-MF Management. Lessons learned and best practices on PM issue escalation roll-out and use are disseminated with the aim for WFP colleagues to learn from and adopt. Workshops on PM issue escalation and related topics are facilitated. QUALIFICATIONS & EXPERIENCE REQUIRED: Education: Advanced University degree in International Affairs, Economics, Social Sciences, information management, statistics (or other relevant fields), or First University Degree with additional years of related work experience and/or trainings/courses. Experience: Minimum four years of experience in data analysis, monitoring and evaluation, or equivalent are required. • Knowledge of key elements and processes of issue escalation is required. Knowledge & Skills: • Technical fluency in the use of data visualization tools (Tableau and/or Power- BI) is required. • Advance knowledge in the use of Excel is required. • Experience working in a humanitarian response in a conflict and/or post-conflict setting is an asset. • Experience in capacity building for different audiences is required. • Ability to work with a diverse population of people of different national and cultural backgrounds, particularly valuing respectfulness and inclusively leveraging everyone's talents is required. • Demonstrated experience in the use of data collection tools (MODA and/or Kobo Toolbox) is an asset. • Knowledge of qualitative data collection methodologies is an asset. • Knowledge of data protection, privacy and governance challenges and best practices is an asset. • Willingness and ability to be deployed on short notice for field missions are essential. • Technical experience in working with data analysis software, such as SPSS, R, Stata or similar applications is an asset. • Familiarity with SugarCRM and/or other third-party or custom tools for the centralised management of beneficiary data is highly desirable. • Demonstrated specialised knowledge of thematic food, nutrition and protection data is an asset. • Experience with WFP organisational structures and data systems is desirable. Languages: Fluency (level C) in English and French/Arabic (level C) is required. Knowledge of additional official UN language (Chinese, Russian, and Spanish) or Portuguese (one of WFP's official working languages) is an asset. WFP LEADERSHIP FRAMEWORK WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. REASONABLE ACCOMMODATION WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global. inclusionwfp. org. Our DEI team is here to ensure your full participation in our recruitment process. NO FEE DISCLAIMER The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable). Once your profile is completed, please apply, and submit your application. Please make sure you upload your professional CV in the English language. Kindly note the only documents you will need to submit at this time are your CV and Cover Letter. Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time. Please contact us at global. hrerecruitmentwfp. org in case you face any challenges with submitting your application. Only shortlisted candidates will be notified. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service. J-18808-Ljbffr