Saint Laurent Senior Client Advisor Milano

Saint Laurent Senior Client Advisor
Milano
Lombardia, Milano

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Client: SL Luxury Retail S. r. l.

Location: Job Category: Customer Service

EU work permit required: Yes

Job Reference: 8c1f25d056e6

Job Views: 3

Posted: 22. 01. 2025

Expiry Date: 08. 03. 2025

Job Description: Description ROLE A Senior Client Advisor contributes actively to the store sales and key indicators achievement.

They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients.

They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSION & RESPONSIBILITIES: Provide outstanding client and after-sale service to all visitors and clients.

Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating future requests.

Cultivate a robust client portfolio to secure a proactive and growing business.

Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.

Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrate your passion for fashion culture.

Show a transparent and genuine attitude with clients and create a unique connection with them.

Communicate in a professional and authentic way with clients and colleagues.

Effectively use all available tools to optimize business opportunities.

Proactively support the front and back-of-house teams and their achievements, ultimately fostering overall team spirit.

Adhere to all company policies and operational procedures.

PROFILE A preferred professional experience in providing high-quality service focused on client expectations , i. e. , in fashion & accessory retail, customer service, or luxury hospitality.

Have a personal taste and passion for fashion culture , with an interest in creating personalized looks.

Possess a natural business mindset and an entrepreneurial spirit.

Be open-minded and seek a company that values audacity and authenticity.

Demonstrate a strong team spirit to achieve common goals.

Be at ease with using tools and applications and learn quickly with new technologies.

Show motivation to work in a fast-paced environment, able to multitask & prioritize.

Be proactive, enthusiastic, & possess a problem-solving attitude.

Exhibit excellent written, oral & listening skills in English and the local language.

Embrace change and view it as an opportunity to grow and develop.

Saint Laurent is committed to building a diverse workforce.

We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace.

It opens up opportunities for people to express their talent, both individually and collectively, and helps foster our ability to adapt to a changing world.

As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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