Sales Administrator Milano

Sales Administrator
Milano
Lombardia, Milano

Description

**Our Company

**About Sullair - Hitachi Global Air Power (HGAP)

Sullair was one of the first to execute rotary screw technology in our air compressors, and our machines are well-known throughout the world for their legendary durability.

Our products empower our customers to focus on their processes, grow their businesses, and better serve their customers.

Founded in Michigan City, Indiana, in 1965, Sullair serves customers in every corner of the globe.

We have offices in Chicago and manufacturing facilities in the United States and China—all ISO 9001 certified to ensure the highest quality standards in manufacturing.

Additionally, the Sullair Suzhou facility is ISO 9001, ISO 14001, and OHSAS 18001 certified.

Sullair became a Hitachi Group Company in July 2017 and became part of the Hitachi Industrial Equipment Systems Co. , Ltd. (HIES) compressor portfolio.

HIES established Hitachi Global Air Power (HGAP) in April 2023 to bring together its global compressed air business and renamed Sullair, LLC to operate under Hitachi Global Air Power (HGAP).

We are the same organization, ownership, leadership, and staff, but now we have a name that more clearly demonstrates the breadth of Hitachi compressed air solutions, product lines and innovation that both Sullair and Hitachi bring to the market.

**What you'll be doing

- Reviewing orders for accuracy - checking pricing, availability of parts, billing & shipping address.

- Order processing of spare parts / machines and complete product orders using SAP / SD ERP system

- Configuring machines based on specifications provided by product specialists

- Responding to quotes, lead time and general enquiries from existing and new customers.

- Liaising with various technical departments across multiple sites worldwide for assistance based on technical enquiries received from distributors

- Notify customers on progress of orders and when ready to ship

- Verifying documents package when orders are ready to ship

- Investigating and resolving dispute resolutions (wrong part shipped, short shipment, damaged delivery)

- Creating request of credit and debit memos.

- Maintaining the spreadsheet files up to date

- General day to day administration (filling, answering telephone etc.

)

**What you bring to the team

We're looking for a team player, who is motivated by delivering great work and the Hitachi vision.

- Excellent communicator & team player

- Good SAP / Excel skills are mandatory (Sap Hana 4, module SD)

- Fast learning Ability

- Methodical and with organizational capacity

- Good management of stress and problem solving

- Understanding/experience in international shipping

- Bilingual in English language mandatory

- French or other languages are a plus.

This description is to serve as a guide.

It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

**Benefits Package

Along with a market competitive salary, we would be happy to discuss this with you during the hiring process.

**Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge

If, like us, you're pioneering, innovative and motivated to build a zero-carbon transportation future, accelerating the world's transition to greener, more efficient mobility please get in touch!