Sales Assistant Ne

Sales Assistant
Ne
Liguria, Ne

Job description

Marni is looking for Client Advisors for our store in Noventa Village YOU - Caring, authentic, passionate trusted client advisor: an intuitive sales associate with a genuine passion for fashion and luxury goods market trends - A powerful communicator, handling clients with personal care and empathy with a client first approach - Courageous with ideas and innovative in your approach, always ready to grow and learn - Self-confident, appropriate standing and strong communication skills KEY RESPONSABILITIES: - Welcome and assist each client providing an excellent in-store experience - Being a master at storytelling and at the art of asking engaging questions - Create a long-term authentic bond with clients by making them feel the experience is truly about them - Deal effectively with customer complaints - Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results - Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs - Prove Brand and product knowledge - Manage payment operations including return, refund, remote sales, taxfree in a punctual and accurate manner - Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures - Contribute to ensure a high level of security and is attentive to prevent product thefts, including tagging garments and merchandise on the floor - Thinking innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors - Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives - Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance - Transform each client experience into unique moments by creating a hand-crafted experience - Develop and nurture meaningful and loyal client relationships through personal connections, CRM initiatives and follow-up - Promote a customer centric culture by coaching sales teams on data collection and enrichment as well as on processes involving CRM, client engagement, customer care/after sale practices to build and maintain the client base

**Informazioni aggiuntive

Job Reference: CAL00101451