Sales Assistant
KEY RESPONSIBILITIES Client Welcoming & Waiting Time Management:
• Ensures an exceptional client experience at the entrance of the client(s) in the boutique
• Seats client(s) when possible and offer drinks, reading, etc.
• Informs client(s) about the approximate waiting time and ensures that the first available Sales Associate is taking care of the client(s), etc.
Sales Assistance:
• Brings and returns pieces for the Sales Associates
• Assists discreetly with various tasks during a sale
• Coordinates between Sales Associates and Stockist / Cashier / Voituriers
• Gift wrapping
• Orders taxis
• Accompanies the client(s) to the door upon departure
• Assists with After Sales duties (bringing pieces, etc. ) without handling with payments
Daily Boutique Operations:
• Respects all brand and boutique policies and procedures
• Participates to inventories
• Participates to price labeling
• Participates to the set up and breakdowns at opening and closing of the boutique
• Participates to the implementation of Visual Merchandising guidelines
• Orders boutique facilities (bags, drinks, edition material, office facilities, etc. )
• Ensures that the boutique, windows, counters, etc. are in a perfect condition
PROFILE
We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian
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