Sales Assistant - Milano Rinascente
Position**:
For our boutique in Milan Rinascente, we are looking for a new Sales Assistant.
Reporting to the Store Manager, the Sales Assistant' responsibility is to contribute to the DIOR sales grow in the store. Also, attract and retain clients. She/he is responsible for representing the brand values, achievement of the sales targets, respect the brand image / guidelines and provide an outstanding customer service.
**RESPONSABILITIES
- SALES_
- Achieve sales objectives through the effective use of sales techniques, and get to know the customers and products to contribute the team performance
- Teamwork capability
- Know the daily objectives and monthly sales
- Identify customer expectations and advise them on products as well as add-on sales
- Provide a retail ceremony to all customers and go to an extra mile
- Understand how to handle customer database and clienteling
- CUSTOMER SUPPORT_
- Attract customers by representing the Brand values
- Welcome customers as guests
- Maintain and complete the customer data base and make a relation with them
- Maintain the store space and image / Visual merchandising
- BACK-OFFICE SUPPORT_
- Contribute to the stock management
- Contribute to product reception, quality control before sale, and update the stock after sales, when necessary
- Elaborate and supervise product feedbacks
- Collaborate with the product´ rotation
**Profile**:
- Background _: Required knowledge and experience in the retail and service field. University education or a Fashion school degree are a plus.
- Experience_: at least two years of experience.
- Technical skills _:
- Knowledge of luxury products and basic selling techniques
- Knowledge of other languages (english, others are a plus)
- Knowledge of basic IT (Office).
- Soft & Interpersonal skills _:
- Positive and kind attitude
- Good standing
- Team-working attitude
- Smily
- Keep a gentle language and behavior with the colleagues
- Flexible
- Hard worker
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