Sales Associate Napoli

Sales Associate
Napoli
Campania, Napoli

OverviewAbout PHOENIX PHOENIXRetail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store NameCoastland

ResponsibilitiesExpress is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.

Key Responsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a Great Customer Experience. Deliver on all aspects of the customer experience model. Process transactions quickly and accurately reducing the customers' wait time. Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or EquivalentYears of Experience: 0-2 of relevant job experience - minimum 6 monthsProficient in use of technology (iPad, registers)Meets defined availability criteria, including nights, weekends and non-business hoursMeets physical requirementsCritical Skills & Attributes Previous retail experience preferredCustomer service skills and ability to interact with customersStrong verbal and written communication skills specifically with customers, sales leadership team and associatesDemonstrated collaborative skills and ability to work well within a team. Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associates' health and long-term financial security including:

Medical, pharmacy, dental and vision coverage401(k) and Roth 401(k) with Company matchMerchandise discountPaid Time OffParental leave for new moms and dadsPart-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through You Decide.

ClosingIf you would like to know more about the California Consumer Privacy Act click here.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to ****** and let us know the nature of your request and your contact information.

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