Sales Associate
SALES ASSOCIATE - JOB MISSION As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio.
He/she also participates to the daily boutique operations.
KEY RESPONSIBILITIES • Ensures a unique and exceptional client experience during a sale • Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop) • Adapts according to client(s) needs and motivations • Strives to always improve and surprise the client(s) • Deals with ease during negotiations and objections • Transmits the passion and values of the Maison • Acts as the privileged contact for the client(s) in case of After Sales • Meets individual and boutique targets, both quantitative and qualitative • Cultivates strong client relationships and develops client loyalty • Efficiently develops the client portfolio • Participates to client events and acts as an Ambassador of the Maison • Respects all brand and boutique policies and procedures • Participates to inventories • Participates to the set up and breakdowns at opening and closing of the boutique • Participates to the implementation of Visual Merchandising guidelines • Assists with special projects when requested PROFILE We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs.
Team-Player approach and Fluent in English and Italian #J-18808-Ljbffr
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