Sales Associate (M/W) Lazio

Sales Associate (M/W)
Roma
Lazio, Lazio

TAG Heuer: the Swiss Avant-Garde watchmaker since 1860.

Avant-garde is our culture and philosophy.

Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead and establish records.

The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.

Our slogan #DontCrackUnderPressure is more than a claim - it is a mindset.

If you like challenges, out

- of-the-box thinking and team work, there is an opportunity for you as we are looking for a highly motivated:

**Sales Associate (M/W)**:

As a sales associate for our new boutique opening in Rome, your main missions will be:

COMMERCIAL PERFORMANCE

- Optimize sales & reach the targets, in line with the objectives & guidelines shared by management (turn-over, product mix, discount monitoring)

- Assist clients in their choice, develop "up-selling" and additional sales, close the deal

- Propose new ideas to develop sales or to improve procedures

STORE MANAGEMENT

- Ensure the perfect maintenance of the boutique & the excellence of service (windows, displays, cleaning, welcoming, sales)

- Work at the cash desk, issue cash reports and documentation

- Insert information into internal company database

- Coordinate After Sales Service requests until the return of the watch

CLIENTELING

- Know your client to maximize their relationship with the brand

- Retain & upgrade your local clientele while taking full advantage of the tourist's flow

- Participate to develop the client data base with a maximum of information & animate it to create unique experiences for the clients

- Participate to work on CRM KPI's supported by dedicated tools & App (register, visit follow-up, reach out, )

BRAND AMBASSADOR

- Be the brand ambassador at local level & connect with local people of influence, inside & outside the boutique

- Participate to the implementation of merchandising guidelines: window animation, product presentation and catalogues

- Provide the highest level of customer service in the boutique according to brand standards

- Be aware of the brand story, advantages and technical details, inspire customers

**Profile**:

You have ideally minimum 5 years of experience in sales or retail and have a very good knowledge in watchmaking and a good understanding of the luxury environment.

Fluent Italian, English, any other foreign languages would be an advantage.

Your open-minded spirit and self-starter attitude help you to work effectively in a fast-paced and dynamic environment.

You are energetic, self-motivated and results-oriented thanks to strong organizational skills.

You adapt easily to changes and you will bring up new ideas and solutions.