Sales Associate (Minimart) Napoli

Sales Associate (Minimart)
Napoli
Campania, Napoli

Job Description - SALES ASSOCIATE (MINIMART) (25000023)Job Number:25000023Primary LocationOrganizationYou must furnish all the documents listed below before your application can be considered:No Fee Passport (Front page, Visa page & Statement from the back page)If you have not received your permit, you may submit a "Sojourners Receipt" in lieu of the document until you receive your permit. Sponsor's OrdersSocial Security CardMilitary Spouse/Family Member Preference FormLetter of Good Standing (H. S.

Students only)Confirmation of Enrollment (Dependents going to college)Please collect the required documents referenced above and submit to the Navy Exchange Human Resources Office, located on ground floor, Main Store, Gricignano.

Hours: Mon-Thur 1000-1300 and 1400-1500. Job Summary: Sells general merchandise to customers exercising professional selling techniques.

Works as part of a sales team to provide service which anticipates and exceeds customer expectations.

Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar including but not limited to opening and closing the Convenience Bar, preparing, displaying, replenishing goods, and cleaning stations and equipment as necessary. Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar:Greets and engages customers in conversation for purposes of providing sales-related assistance.

Assists in the selection of merchandise and suggests additional items to complement the customer's selections.

Where applicable, offers customers the opportunity to purchase extended product warranties and explains coverage benefits and price. Interacts with customers and coworkers in a friendly and professional manner, adhering to NEX dress code uniform standards, and assisting supporting sales team members to the maximum extent possible. Becomes knowledgeable regarding merchandise selected including proper set-up, use, care, and characteristics of various product price points and warranty coverage.

Communicates product-related information to customers knowledgeably and legibly. Ensures assigned areas are fully stocked and merchandise is neatly arranged.

Communicates with supervisor/store manager regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, and problems.

Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service and job performance. Completes sales transactions efficiently and thanks customers for their patronage. As required, performs cash register transactions accurately and procedurally correct. Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping, engraving, and delivery.

Offers customers the opportunity to open a NEXCARD account and informs them of its benefits. Becomes knowledgeable in NEX store policies including Richter Merchandising System functions, merchandise returns, price matching, check cashing, and rain checks.

Handles customer returns and problems tactfully and efficiently, applying store policies consistently and intelligently to ensure customer satisfaction. Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons in order to deter theft. Unpacks, stages, and moves merchandise as assigned.

Assists in creating store displays and performing periodic inventories. Completes paperwork associated with merchandise inventory movement, price adjustments, customer returns, and cash register operation accurately and completely. Eligible for and participates in applicable commission and gainsharing sales incentive programs. Is required to lift up to 25 lbs.

as it relates to job duties including assisting customers, lifting merchandise, and stocking sales areas as necessary. May be required to open and close the Food and Beverage Convenience Bar, ensure all equipment is turned on during opening and turned off during closing, preheat and display products, replenish products and condiments, and ensure cleaning of small wares and equipment throughout the day. Monitors the temperature on refrigerators and freezers a minimum of 3 times daily to ensure equipment is maintaining required temperature. May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter.

Performs other related duties as assigned. No experience required.

High school graduate or equivalent preferred.

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