Sales Director, Milan Milano

Sales Director, Milan
Milano
Lombardia, Milano

The Opportunity

The Sales Director will lead the promotion and sales of our full suite of Global eCommerce Solutions and build strong client relationships within the retail industry.

Focusing on direct sales in Italy, they will be responsible for leading and driving business development opportunities, effectively recruiting, and onboarding new clients from initial opportunity screening, customer workshops and solution design, until opportunity gain and contract signature.

The role includes sales strategy development and supporting customer growth efforts in the targeted industry, as well as analysing current technology trends impacting end customer experience and technology adoption to influence product development and generate more revenue resources and increase the company's profits in the industrial vertical.

**Key Responsibilities

- Achieving all revenue and P&L targets as well as qualitative objectives in line with corporate goals for the specific industrial vertical in the Region.

- Maintaining and updating addressable market data and competitive activities within the industrial vertical.

Conduct regular market research to identify suitable prospects for targeting of direct sales activity.

- Evaluate sales staff performance and develop strategies for meeting Regional/Industry sales goals.

- Manage sales pipeline in CRM system for predictable revenue generation, prioritization, and forecasting.

- Managing the sales process for new prospects, from initial contact to closure.

- Maintain and develop existing and new customers through planned account support and relationship management.

- Manage regional partner relationships and work closely with our partners to support their sales of the eShopWorld product, throughout the entire sales cycle.

- Develop a full understanding of the competition and construct effective sales strategies and value propositions.

- Develop and support necessary marketing initiatives to enable lead generation and prospect identification.

- Analyze new technologies and forecast new market trends

**Desired** Experience

- 8+ years of proven sales success with a minimum 5 years of experience selling eCommerce platform solutions and/or Software as a Service (SaaS) solutions.

- Demonstrated experience of successfully closing complex deals with an average size of $3M per annum or greater.

- Ability to build a network of useful relationships and effective alliances with both internal and external stakeholders.

- Detailed knowledge of the online retail sector within our key verticals (Apparel, Beauty & Personal Care and Luxury) within Europe, with existing relationships at decision maker level within organizations.

- eCommerce process expertise, with a full understanding of the B2C sector, particularly regarding the customer experience and key challenges within cross border trade.

- Strong commercial acumen, with ability to present and negotiate contractual and commercial terms and conditions.

- Extensive experience in on going account management, with demonstrated results in continued account nurturing and upselling.

- Strong analytical, communication, and negotiation skills, with a high degree of persistence and resolve to achieve targets.

- Entrepreneurial mind-set.

- Ability to travel frequently.

**About us

Founded in 2010, eShopWorld powers cross-border ecommerce for the world's best-known brands, creating safer, simpler, and faster shopping experiences for consumers all around the globe.

ESW's powerful combination of technology and human ingenuity optimizes the entire shopper journey, from site development to demand generation to checkout, through shipping, customer service and returns.

With configurable end-to-end solutions in more than 200 markets worldwide, we fully manage payments, compliance, data security, fraud protection, taxes and tariffs, helping clients enter new markets in as few as 6 weeks, and dramatically improve results in current markets.

Bringing together more than 400 experts across multiple disciplines, the ESW team delivers profitable growth for retailers and brands worldwide.