Sales Executive Mil
TASK RESPONSIBILITIES:
- Build relationships with customers by meeting with them to discuss their needs and expectations. Work with the Customer Service team to ensure all customer inquiries are promptly addressed.
- Collaborate with colleagues of the Italy team to share knowledge and best practices.
- Comply with all Cargolux procedures, including those related to ethics, compliance, and safety.
- Be willing to take on additional responsibilities to support goals.
- Develop a comprehensive sales plan that aligns with our organizational goals
- Build relationships with customers through face-to-face meetings, phone calls, and presentations. Negotiate and close deals to grow revenue. Manage the sales process from start to finish using a CRM system.
- Be knowledgeable about all company products and services.
- Use all available resources to achieve sales goals. Provide excellent customer service that exceeds customer expectations. Comply with all applicable regulations.
- Work with other teams to gather information, negotiate pricing, and prepare for the handover of shipments to operations.
ESSENTIAL REQUIREMENTS FOR THE POSITION:
- At least 3-5 years of experience in a sales position
- Experience within the air cargo industry with an airline or forwarder
- Have excellent know-how and experience in the air cargo industry
- Have highly developed skills in interacting with people of various cultural backgrounds
- Excellent interpersonal skills
- Strong written and oral communication skills
- Ability to deal with ambiguity and change within a fast paced environment
- Be able to deal with tight deadlines
- Be assertive and able to work independently
- Be fluent in English and Italian (oral/written)
WORKING CONDITIONS:
- A Certificate of good conduct will be required in case of positive selection
- Occasional travel required within the entire Cargolux network
- Position based in Milano Truccazzano, Italy
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