Sales Manager-Corporate & Mice
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit careers. accor.com. Do what you love, care for the world, dare to challenge the status quo BELIMITLESS Job Description Reporting to the Director of Sales-Corporate & MICE, responsibilities and essential job functions include but are not limited to the following: Drive the development of a renewed luxury guest experience from hotel to conservancy. Directly manage the following segments: Corporate Sales, Group Sales, Government Sales, Incentives, Conventions, and Meeting Sales. Manage relevant sales initiatives for the hotels, coordinating with the F&B marketing team. Participate in Revenue Management to ensure that maximum revenues/yields are achieved. Play a valuable role in the development of the Strategic Plan and the education of all team members to this direction. Develop, energize, and lead motivated, competent, and cohesive Assistant Managers and Sales Coordinators through the implementation of approved Talent and Culture and Sales Programs. Entertain existing and potential clients with regularity. Provide guidance and direction in the development of segment action plans to achieve total revenue, RevPar Index, Colleague engagement, and others. Be responsible for quarterly management of the Sales Incentive Program (if applicable) of the Corporate & MICE segments. Identify market trends and new opportunities and implement strategies to address them. Ensure the integrity of key account/key prospect database and monitor staff input for accuracy, thoroughness, and coverage of the local area. Prepare weekly, monthly, quarterly, and annual reports as required. Provide ongoing direction and development support to all direct reports by ensuring appropriate sales training programs are in line with individual career objectives. Set individual Room Revenue/Night Goals (Quotas). Perform any and all other tasks as assigned. Qualifications Highly passionate and energetic marketer willing to evolve in an innovative, fun, and fast-paced environment. Proven experience in sales, preferably in the hospitality industry. Experience with key market segments – Corporate Sales, Group Sales, Government Sales, Incentives, Conventions, and Meeting Sales. At least 5 years working experience in a similar role with strong knowledge of the Kenyan Hospitality market. Highly energetic with demonstrated exceptional organizational and communication skills. Ability to build and maintain relationships with clients. Strong organizational and planning skills. Experience in City, Resort, and remote destination sales. Experience working in the International market is an asset. Bachelor's Degree and/or Hotel Management Degree is an asset. Ability to develop relationships with all levels of clientele and interact with people from different cultures and backgrounds. Excellent communication skills, both written and verbal. Additional Information Your team and working environment: Fairmont The Norfolk Hotel has played a leading role in Kenya's colorful history and continues to be Nairobi's finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 170 guest rooms and suites and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi's most famous meeting place, where drinks and light meals are served continuously from morning until midnight. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. J-18808-Ljbffr
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