Sales Manager Global Key Accounts GENOVA

Sales Manager Global Key Accounts
Genova
Liguria, GENOVA

Job **Purpose

As Sales Manager Global Key Accounts you are accountable for managing and growing the

portfolio of Global Key Accounts of your country by providing premium care via efficient

human and digital coverage.

You lead and steer the Global Key Accounts team towards

executing the Game Plan, and GKA-strategy and monitor the delivery of overall budgets as

defined by Trade, Global Account Management (GHQ) and Account plans.

You safeguard

implementation and efficiency of sales processes within ONE's company rules and regulations

and proactively manage transformation and change within the GKA team.

**Areas of responsibility

**Leadership and People Management

To provide direction and vision by empowering and motivating direct and indirect reports

to achieve success.

Foster a strong desire to succeed through actively managing

performance, attracting new and developing existing talents.

Create and nurture an

inclusive and safe environment where everyone is enabled to perform to the best of their

abilities by giving and receiving feedback, as well as challenging and coaching direct

reports and team overall.

Be a role model by embracing and promoting change and

compliant behavior.

**Strategy Global Key Accounts

To own the global customer strategy, support the negotiation of contracts, own sales and

service performance with Customer's GHQ-level stakeholder and act as main escalation

for issues the KA team cannot resolve.

Manage the Global Key Accounts Team towards

delivering on agreed targets and KPIs.

Continuously enhance process efficiencies and

follow through on the implementation of ONE's overall strategy and resulting changes in

roles and workflows.

**Communication & Problem Solving

Point of escalation for (GKA) customer and Trade issues that have not been resolved by

the GKA team.

Liaise with Operations and Customer Service departments to resolve

operational issues.

Ensure overall that communication between Sales, regional GKA

counterparts and other departments is running smoothly.

Cooperate with HR concerning any

learning & development, recruiting etc.

).

**Building & Maintaining Relationships

Maintain personal relationships at senior level with key customers.

Act as escalation

point for customer and Trade issues that have not been resolved by the Sales Team.

Foster strong relationship and smooth cooperation within Global, Regional and Local

Key Accounts team (Executives and Specialists).

Conduct visits independently or

support Sales Executives.

**Skills, Qualifications and Expertise**:

Education required: Bachelor or equivalent level

Job experience: Expert level ( 8-10 years )

**Technical Skills and Expertise**:

Broad shipping and logistics knowledge

Good economical and commercial know how & understanding

Experienced Leader and Manager

Strong influencing and negotiation skills

Fluent in English (C1)

Experience in planning and implementing sales strategies

**Soft Skills**:

Strong leadership skills

Effective communicator

Strategic foresight

Critical thinking

Stakeholder Management

Learning & Growth mindset

**Remark

In addition to the major responsibilities detailed in this job description, the job holder will carry

out any other duties or projects assigned by the company.

There will be a requirement to be

flexible on hours of work in accordance with operational business needs, this will also be

required to assist the department to meet its KPIs