Sales Manager, Pre-Opening - The Lake Como Edition Bardi

Sales Manager, Pre-Opening - The Lake Como Edition
Bardi
Emilia Romagna, Bardi

Additional Information**Pre-Opening, The Lake Como EDITION

**Job Number**25032014

**Job Category**Sales & Marketing

**Location**The Lake Como EDITION, Via Regina 41, Cadenabbia di Griante, Como, Italy, 22011

**Schedule**Full Time

**Located Remotely?

**N

**Position Type** Management

**The Como Lake EDITION

Nestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience.

Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable escape.

**JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities.

Ensures business is turned over properly and in a timely fashion for proper service delivery.

Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.

Achieves personal sales goals.

**CANDIDATE PROFILE

Education and Experience

- Bachelor Degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

**CORE WORK ACTIVITIES

**Building Successful Relationships that Generate Sales Opportunities

- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

- Builds and strengthens relationships with existing and new customers to enable future bookings.

Activities include sales calls, entertainment, FAM trips, trade shows, etc.

- Develops relationships within community to strengthen and expand customer base for sales opportunities.

- Manages and develops relationships with key internal and external stakeholders.

- Provides accurate, complete and effective turnover to Event Management.

**Managing Sales Activities

- Participates in sales calls with members of sales team to acquire new business and/or close on business.

- Executes and supports the operational aspects of business booked (e. g. , generating proposal, writing contract, customer correspondence).

**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

- Identifies new business to achieve personal and location revenue goals.

- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc.

and knows how to sell against them.

- Closes the best opportunities for the location based on market conditions and location needs.

- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

**Providing Exceptional Customer Service

- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

- Services our customers in order to grow share of the account.

- Executes and supports the company's customer service standards.

- Provides excellent customer service consistent with the daily service basics of the company.

- Sets a positive example for guest relations.

- Interacts with guests to obtain feedback on product quality and service levels.

**MANAGEMENT COMPETENCIES

**Leadership

- **Adaptability** - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

- **Communication**:

- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

- **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

- **Professional Demeanor**:

- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

**Managing Execution

- **Building and Contributing to Teams** - Actively participates as a member of a team to move the team toward the completion of goals.

- **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

- **Planning and Organizing**:

- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

**Building Relationships

- **Coworker Relationships** - Interacts with others in a way that builds openness, trust,