Sales Operations Italy San Benedetto del Tronto

Sales Operations Italy
San Benedetto del Tronto
Marche, San Benedetto del Tronto

Humangest Spa, research for an important client company that designs, produces and distributes high quality materials for footwear, accessories and functional apparel  a Sales Operations Executive and Business Analyst to work from home office  with 20% travel requirement to all 3 Italian sites.

Day-to-day Sales Operational responsibilities: - Support Sales Teams and Customer Service Teams in timely and accurate pre-sales, during-sales, and after-sales activities.

- Address concerns collaboratively with relevant teams to ensure smooth business transactions.

Sales Analysis and Reporting: - Extract information from e. g.

ERP and Excel files and prepare the data analysis to support sales and customer service's needs.

Support the management of Customer, Materials, and Pricing Master Data: - Maintain up-to-date and accurate data to support timely and efficient customer service.

- Support operational strategies aligned with Commercial and Customer Service teams for sustainable business growth.

Commercial Support for Cross-Functional Collaboration: - Align with key stakeholders and support growth, efficiency, and customer satisfaction initiatives.

- Collaborate with other functional teams to implement regulations and policies.

Sales Demand Planning support: - Support S&OP process - Participate in monthly sales demand planning meetings to ensure timely availability of materials for customer orders.

Key Accountabilities  Day-to-day Sales Operational support  Sales Analysis and Reporting  Support the management of Customer, Materials, and Pricing Master Data  Commercial Support  Sales Demand Planning support   Education and professional experience   - Minimum 3 years of experience in sales operations or customer services.

- Familiar with ERP systems e. g LN, Sage and Baan, as well as customer ordering system - Proficiency in systems and software applications like Excel, Word and SAP - Strong analytical skills - Able to work in operational tasks, such as managing customer, price and product information in ERP systems - Good interpersonal & communication skills - Proactive and be able to work independently under pressure with high accuracy - Excellent proficiency in English with a good command of Italian.

- Effective communication skills - Ability to develop and maintain good working relationships at all levels - Demonstrated growth mindset and ability to apply data-driven insights.

- Capable of working in a competitive, demanding and time-critical environment - Proven ability to follow up thoroughly and attention in detail while keeping the broader project goals in sight - Strong analytical and data interpretation skills.

Ability to grasp complex information and simplify it    Desirable: - Degree in Business Administration or equivalent knowledge acquired with professional experience - Fluency in additional European Languages, preferably French or German  - Knowledge of industrial/manufacturing business model and structure   by helplavoro. it