Sales Representative
Sales Representative
**DEPARTMENT: Sales
**LOCATION: ADP Italy
**REPORTS TO: Sales Manager
**JOB PURPOSE**:Expand the product reach and profit revenues for ADP's products and services within the market, while achieving individual sales targets and KPIs as set by the Sales Manager.
Build brand awareness for ADP's products and services.
**KEY RESPONSIBILITIES**:
- To develop and maintain a solid understanding of ADP's product and service offerings.
- Identifying prospective clients / sales opportunities within your market segment) and successfully sell the concept of outsourcing.
- To research, qualify and scope all new business and revenue opportunities in line with ADP's strategic plan.
- Identify and harness additional sales opportunities, while promoting ADP's products and service offerings, through attendance at industry networking functions.
- To be a self-starter/motivator who will consistently achieve and exceed sales results and KPIs.
- Delivery of accurate sales forecast and activity reports.
- Monitor and report on competitor activity and capability.
- Able to describe the features of ADP's products and services and understand how it can benefit prospective customers.
- Participates in internal strategy meetings aimed at ensuring a concerted and credible approach to winning business.
- Respond to Tender documents (RFI and RFP).
- Summarises prospect's needs, identifies ADP's ability to service those needs and determines appropriate solutions to meet them.
- Liaises with implementation team collaboratively & effectively to ensure clients a timely and effective migration to ADP.
- Managing the sales cycle with senior decision makers, usually in Finance, HR/Payroll or IT service areas.
- Deliver board level presentations demonstrating ADP's products and service offerings.
- Consistently achieve monthly, quarterly and annual targets in accordance with individual KPI's and the Sales Plans.
**KEY DUTIES/TASKS**:
- Create, develop and maintain effective business relationships with external clients and internal stakeholders.
- To effectively draw on client relationships in order to generate additional opportunities and referrals.
- To network effectively within industry to illicit additional business opportunities.
- To effectively utilise relationships with ADP's Executive Team.
- To identify opportunities to maximize revenue and ensure effective expense management.
- Work closely with all internal stakeholders to ensure client needs are met.
- High degree of commitment to customer service and ability to deliver outstanding customer service.
- Professional appearance.
- Demonstrated customer interactive skills.
**SUPERVISORY RESPONSIBILITIES**:
- Will be expected to work under own initiative for day to day tasks in line with overall management guidance.
- Reports to the DM Manager and has no direct supervisory responsibilities but will be expected to manage project resources.
**SKILLS AND KNOWLEDGE**:
Knowledge required:
- Ability to analyse client requirements and utilise solution selling techniques to meet their needs.
- Creation, development and present of sales proposals, using ADP's standard pricing, templates and collateral as directed.
- Monitoring of performance, goals and measures.
- Professional communication and presentation style.
- Ability and desire to cold call.
- Demonstration and understanding of differing communication and personality styles.
- HR/payroll industry knowledge/experience desirable.
- Familiar with Microsoft suite of products.
Skills required:
- Heightened organisation skills.
- Ability to perform multiple tasks; set and monitor priorities.
- Demonstrated ability to analyse and design new processes and procedures.
- Commitment to quality and accuracy.
- Report back to your manage with in the desired time lines as instructed.
- Ability to influence business managers.
- Results Orientation
- Ability to identify obstacles and ways to overcome them.
- Monitor own work efforts and adjusts to anticipated diversions.
- Evaluates prior issues and obstacles and leverages solutions prior to recurrence.
- Defines successful results and drives towards success for self and others.
- Overcomes difficult or unusual bottlenecks and gains support for desired results.
- Manage customer perceptions and expectations to enhance customer service.
- Takes responsibility for customer problems even when caused by someone else.
- Respond to customer requests with sense of urgency and positive action.
- Seek opportunities to delight customers.
- Anticipate customers' needs and satisfy them proactively.
- Collaboration
- Develops effective working relationships with each team member.
- Evaluate individual and team effectiveness; recommend or make improvements.
- Adaptability
- Identifies and considers alternative approaches to situations or problems.
- Promotes new trends and changing demands as opportunities for the organisation.
**Leadership Expectations**:
- Business Leadersh
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