Sales Representative - Client Base
Position Description ADP is a global NASDAQ listed organization, providing cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration, and a leader in business outsourcing services, analytics, and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage.
AWARDS AND RECOGNITION Named a "Leader" in payroll business process outsourcing (BPO) services by Gartner. NelsonHall, a global BPO analyst firm, has named ADP as a "Leader" in Payroll Services. ADP is named on the Black Enterprise 50 Best Companies for Diversity list. Top-ranked company in Financial Data Services in FORTUNE magazine's The World's Most Admired Companies. Top 25 for Comparably's Happiest and Most Fulfilled Employees. 100 Best Companies for Working Mothers. Top Company for Women Technologists. Sales Representative - Client Base - Mid-Market - Italy The sales responsibility of this role is for ADP's Italy's Payroll and HR solutions. The role involves new sales to new customers with 200 to 1000 employees, as well as managing the sales of an existing client base. For sales to new prospects, sales cycles last 4-6 months but can be longer in the case of agreements that involve ADP's ability to provide solutions and services at an international level, while sales cycles to the client base last from 1 to 3 months. Customer negotiation is likely to be with up to 3/4 people, depending on the organization and structure of the prospect. The number of contracts necessary may vary depending upon product or service, and the average order value is circa €30, 000 - €70, 000 of year 1 revenue, but can be much larger.
KEY DUTIES/TASKS: Create own business plan within the overall framework. Identify prospects and define contact program within set parameters. Arrange prospect appointments and undertake visits. Identify and, where possible, influence prospect needs. Manage an existing client base. Work with pre-sales when necessary to develop solutions to fit prospect needs. Present response to meet prospect needs with existing product service solutions. Maintain chosen ADP database management tool and adhere to the current defined sales processes. PERFORMANCE MEASURES: Practical, relevant business plan agreed. Quality of pipeline. Productivity level targets met. Ratio of initial visits to follow-ups. Completion of pre-sales documentation. Conversion ratio -- proposals to orders. Accurate data entry of calls made and progress of prospect through sales stages. Knowledge Required: IT - Internet, Networks, Client Servers, ASP, CRM, ERP. ADP Products - knowledge of these is desirable but not essential: Celergo, iHCM, ADP freedom, HRA, SPA, MPS, Sure pay, Reports. Industry Knowledge: Functionality of the HR Department. Functionality of the Payroll Department. Common terminology and legislation for HR and Payroll. Market Trends. Good in-depth knowledge of industry processes. Market knowledge, sector, territory, geographic area. Challenger sales methodology. Full sales cycle and process. Marketing techniques and tools. Understanding of organizational structures. Skills Required: Must be able to demonstrate the following competencies as per the attached competency profile.
Information Seeking. Analysis and Decision Making. Planning and Organizing. Communication and Influencing. Teamwork and Cooperation. Results Delivery. Flexibility. EDUCATION AND EXPERIENCE: Minimum 3-5 years sales of net new business experience of a service-based offering (process and solution). Technology or HR related is preferred but not essential. Experience of generating your own new business opportunities and managing a varied pipeline. Experience selling to mid-market companies with over 200 employees. Ideally, you will have experience selling multi-country solutions or services. Track record of managing complex sales cycles and closing deals (€30, 000 + of annual revenue). What We Offer: Highly competitive salary and compensation plan. Realistic targets - we like to see our associates over-achieving. Excellent support teams. We offer Sales Development Representatives to help generate those leads and have a full pre-sales team who are there to support you with software demonstrations. Coaching and mentoring to help you progress your sales career from day one. Opportunity to qualify for our annual Presidents Club, quarterly incentives. Flexible working -- with a blend of office and home working. Flexible benefits program with competitive benefits relative to the level of the contract. If this sounds like you, then please do get in touch; we would be delighted to tell you more!
Mid Market Sales, Business Development Manager, Account Manager, Client Manager, New Business Sales, Existing Accounts, Business Development, New Business, Software as a Service, SaaS, Human Resources, HR, Human Capital Management, HCM, Cloud Software.
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