Sales Support & Delivery (Gn)
Job Function: Sales The role:
We are looking for a Presales System Engineer to join our Solution & Service team.
**Systematika** is part of SoftwareOne **is a leading company in the value-added distribution sector, specializing in providing advanced IT solutions for businesses of all sizes.
We partner with the world's top technology manufacturers to deliver Italian companies the tools and services that optimize the management, security, and scalability of digital infrastructures.
Our goal is to be a strategic partner for our clients, helping them grow through technological innovation.
**Systematika** has been a major player in the distribution of solutions for the professional Information Technology market for over 35 years.
**Systematika** operates in Italy and is part of the international SoftwareOne AG group.
Main activities:
- Providing channel partners with efficient, high value-added presales and system support services, aimed at increasing brand satisfaction and developing new business opportunities.
- Supporting the Sales division in the development of business related to the Solutions being deployed (Veeam, Nutanix, Microsoft, etc), focusing in particular on aspects such as their analysis, design, delivery and eventual implementation.
- Supporting the Sales department in software development and integration.
- Supporting the Sales department at partner meetings, webinars, events and product demonstrations.
- Support Channel Partners and End-Users in solving presales software issues.
- Identify the most appropriate solutions with the support of the parent company.
- Carry out pre-sales training of Partners, ensuring that they are constantly updated on the product range.
- Carrying out technical training of colleagues with the help of software and hardware tools.
What we need to see from you:
- Experience in the IT sector.
- Knowledge of Data Center / Cloud / Cybersecurity solutions.
- Ability to influence and interact on multiple levels with our customers.
- Ability to identify and solve partner problems with excellence in workload prioritization.
- Ability to deliver with PoC within customer DCs with Systematika's various technical solutions.
- You are a team player and communicative organizational talent with a committed, active and independent way of working.
- Personally, you have a high level of service orientation for our customers, a high level of self-organization and a structured and solution-oriented way of working, enjoy working in a team and have a high level of stress tolerance.
- Good written and spoken Italian and English skills.
- Hybrid work model requires office presence 2 to 3 days per week.
- Available to travel within Italy.
**Nice To Have
- Active Certifications on some of our technologies in our Portfolio ( Veeam - Microsoft - Nutanix ).
- Networking knowledge.
- Cloud technology knowledge (Preferably MS/Azure).
- Kubernetes Knowledge.
- Security knowledge.
Why SoftwareOne?
:
Accommodations:
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
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