Sales Support Analyst Torino

Sales Support Analyst
Torino
Piemonte, Torino

Member of Sales Operation Team - Sales Support Analyst

**WIND RIVER

In a world increasingly driven by software innovation, Wind River is pioneering the technologies to help the world's leading technology companies power mission-critical intelligent systems.

Our software is enabling the new machine economy and accelerating digital transformation across industries, including aerospace, automotive, defense, industrial, medical, and telecommunications.

**ABOUT THE OPPORTUNITY

You will work with territory, key and strategic account managers and account executives to ensure that they successfully reach their business outcomes by managing all the operation aspects of the sales process.

**Interface & Collaboration

Members of the Sales Support Analyst Team, work in conjunction with other sales colleagues across the EMEA region and the US.

They work with finance, export, and legal departments on a regular basis too, to support the sales team during the entire sales process life cycle.

A Sales Support Analyst guides sales team gives advice and address any concern or question while quoting, processing, tracking and delivering orders efficiently.

**Responsibilities

- Prepare quotes and generate proposals out of Sales Force/CPQ in cooperation with the sales team (Inside Account Executive and Account Manager).

- Order processing/booking

- book/invoice orders and get licensing information ready for the customer

- Manage non-standard supplier conditions: coordination with Legal (special licensing terms) and with Finance (special payment terms)

- Create standard legal document

- Manage internal bureaucracy: (specific documents and conventions, order form/exhibit countersignature

- Handling and tracking customer requests

- license files requests

- certificates of origin/conformity certificates

- name changes/assignment of licenses

- customer questionnaires

- report on products

- Update and keep consistent the Sales Force and ORACLE database

**ABOUT** **YOU!

**Core Competencies & Demonstrated Success

- Constructive & open-minded personality

- Desire to work in a team, contributing where-ever necessary to ensure the "job gets done"

- Excellent communication skills

- Ability to work under pressure, particularly at quarter and year-end.

- Advanced time management skills

**Qualifications

- Fluent English language knowledge, both written and spoken

- Knowledge of the below systems

- Excel

- Word

- MS Office

- Sales Force/CPQ (or similar CRM)

- Oracle (or similar)

**Benefits Package

- Competitive Benefits Package

- Birthday and Volunteer Time off

- Private life, health and travel insurance

- Flexible working hours

- Employee Assistance program

Wind River is an Equal Opportunity Employer with a commitment to diversity.

We prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

We require all employees to be fully vaccinated against COVID-19, where legally permissible, if their work requires them to come into a Wind River office or come into close contact with others.

If you are unable to get vaccinated due to a medical condition, disability, sincerely held religious belief, or as otherwise required by applicable law, we will consider requests for accommodation, including requiring facemasks to be worn on Wind River premises.