Sales Support Associate Analyst Milano

Sales Support Associate Analyst
Milano
Lombardia, Milano

Our Purpose

- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.

Together with our customers, we're helping build _a sustainable economy_ where everyone can prosper.

We support a wide range of digital payments choices, making _transactions secure, _ simple, smart and accessible.

Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. _

Title and Summary

Sales Support Associate Analyst

Role Description: Sales Support Associate Analyst

Overview:

Mastercard is a global technology company in the payments industry.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Mastercard has a vision to build a leadership position as the only truly multi-rail payments technology company and Europe is at the forefront in defining and executing our multi-rail strategy.

Commercial payments are a large opportunity for Mastercard.

This role will develop and grow our commercial products and solutions for large market B2B and Travel & Entertainment, supplier payments and embedded finance technology partnerships.

The Mastercard Retail & Commerce Sales team is dedicated to building strong relationships with retailers and driving the adoption of Mastercard Services.

We are seeking a motivated and detail-oriented professional to support our sales team operations and contribute to our growth.

**Responsibilities**:

- Conduct data-driven analysis leveraging Mastercard's proprietary databases and external sources to support sales strategies and identify new business opportunities.

- Provide market intelligence on competitors and product performance to strengthen the positioning and sales of Mastercard services.

- Develop high-quality presentations for customer meetings, internal reviews, and external business engagements.

- Monitor, update, and maintain the sales pipeline, including effective CRM (Salesforce) management.

- Collaborate with the legal team to facilitate contract preparation and execution.

- Assist with customer marketing activities and event coordination, including content creation, invitations, and registration management.

- Coordinate team schedules, manage calendars, and arrange business travel for the sales team.

- Lead specific projects and work streams independently, ensuring timely delivery and high-quality outcomes.

- Track team budgets and key objectives to ensure alignment with company goals.

- Serve as a liaison between the sales team and other Mastercard functional units to address client needs and resolve administrative issues efficiently.

- Support the account team with compliance-related reporting on sales activities.

All About You:

- Fluency in both Italian and English.

- 1-3 years of experience in sales operations, business support, or a similar role.

- Bachelor's degree

- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)

- Comfortable working in a dynamic, fast-paced team environment.

- Results-oriented with a proactive and collaborative mindset.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard's security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.