Sales Support Representative Marcianise

Sales Support Representative
Marcianise
Campania, Marcianise

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems.

Join a company whose people are committed to building a more sustainable future to make the world better for everyone.

With 16, 000+ employees in 50+ countries, we combine our global reach with local presence.

Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services.

We support 10, 000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve.

As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions.

Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety.

Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

**Sales Support Representative (Order Management)

**Responsibilities and Requirements**:

In this role, you will be responsible for processing order flow: from reviewing, correcting and entering orders to archiving them.

These orders come from both internal and external customers.

In this role you work together with various departments within both the Marcianise location and locations abroad.

**Content-wise this means a. o**:

- Controlling incoming orders

- Checking orders for correctness

- Actively and timely solving problems that hold up the order process.

- Working with other departments to keep the order flowing smoothly.

This includes the sales departments and planning department.

- Processing orders in our ERP system (SAP).

- Ensuring timely order processing

- Confirming orders to our customers

- Archiving orders according to our procedures

- Maintaining contact with both internal and external customers

- Responding to incoming issues in a timely manner or ensuring this reaches the right people within our organization.

**Desired experience/skills**:

- MBO / HBO education, preferably Commercial focused.

- Relevant experience in a similar position

- Computer skills (Microsoft Office Package, ERP SAP is an advantage).

- Good knowledge of the English language in word and writing.

Spanish is a plus.

**Personal qualities**:

- You are structured

- You have good communication skills

- Commercial empathy

- Customer-oriented

- Great sense of responsibility

**Req ID** : R-13032

**Job Family Group** : Sales

**Job Family** : SA Sales Support

EOE including Disability/Protected Veterans.

Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers.

Pay Transparency Nondiscrimination Provision