Sales Support Specialist
Sales Support SpecialistAt ABB, we are dedicated to addressing global challenges.
Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. This is a position with grade 13 and reports to the Sales Support Manager. Your role and responsibilitiesIn this role, you will create and complete bids/estimations/quotations based on customer specifications or requirements to achieve both market competitiveness and high margin for the Company.
You will maintain and improve the balance between all ABB units and customers that are present in the area of responsibility. The work model for the role is: #LI-HybridYou will be mainly accountable for:Formulating competitive bids/estimates/quotations, considering the best available product mix and appropriate technical and commercial considerations for each situation. Ensuring tenders are well documented in a timely manner and with appropriate detail, including full and accurate costs.
Managing the preparation of all technical (e. g. , defining the most suitable technology and product type(s)), financial (e. g. , total price sheet, cash flow analysis), and if necessary, project management (e. g. , quantifying hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions. Ensuring that inputs for editing activities are provided on time and according to established quality procedures.
Managing external services to support bid/estimation preparation such as translations and governmental approvals. Collecting and archiving documentation regarding the offer/order and recording assumptions and decisions taken during the development process. Regularly reporting the status of the bids/estimates/quotations using defined tools and analyzing the reasons for tenders being lost and won. Identifying potential risks in the bids, quotations, and estimates, and in any related contract agreements across customers/channels.
Participating in the Risk Review process in accordance with ABB policy. Establishing and maintaining effective customer relationships to understand customer needs and ensuring a positive customer experience throughout the sales process.
Providing necessary technical support to Sales Managers during technical meetings with customers. Identifying potential vendors for equipment and materials required in the project and technically evaluating supplier offers to check their match with specifications.
Collaborating with Supply Chain Management to coordinate requests to subcontractors. Qualifications for the roleYou are skilled in the industrial automation sector with specific background in process analytical systems. You have 5 or more years of experience in the same role and managing projects involving analytical systems. You are passionate about customer orientation and enjoy working in a team. Degree in Environmental, Process, Mechanical, Electrical Engineering, or Industrial Chemistry. You are comfortable communicating in Italian and English. Availability for short-medium term travel (from 1 day to 2-3 weeks) within the national territory and abroad. What's in it for you? Exposure to cutting-edge technology in Process Automation and a visible impact on the future. Opportunity to contribute your knowledge and expertise to make a difference in technology. Participation in anticipating, sensing, and responding to technology trends. BenefitsCanteenEmployee Assistance ProgramFlexible work practicesMore about usThe Measurement & Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation.
The Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, and the marine industry, enabling the optimization of industrial processes through data analysis from sensing and smart measurement devices. We value people from different backgrounds.
Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe.
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