Sales Support Specialist
Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years.
With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100, 000 end customers across industrial, transportation, and electronics end markets.
We have more than 17, 000 employees with operations in 15 countries.
From semiconductors to sensorsswitches to fuses and morewe produce billions of electronic components that help our customers empower a sustainable, connected, and safer world.
In 2021, Littelfuse had net sales of $2. 1 billion.
In Legnago we manufacture standard and custom-made solutions for heavy-duty vehicles for their electromechanical shifting, power control, and circuit protection.
Currently, we are searching for a Sales Support Specialist, who will be responsible for service and support to external Channels and New Business activities.
Building strong relationships with our Commercial Vehicle Business Unit customers globally, you will perform a variety of sales and customer service-related activities including sales support, pricing, quoting, financial reporting, business reviews, presentations, research, and problem resolution.
ABOUT THE JOB:
- Provide support to the global customers and sales teams- Cooperate with global parties involved concerning complaints and claims- Manage Pricing and Quotations- Maintain communication between Product Management, Marketing and Sales to meet corporate objectives- Keep track with sales numbers and turnover, financial reports- Support the entire inside sales process from proposal to close- Customer support on the phone about 15% of the time, no cold calling is required
ABOUT YOU:
- Bachelor's or university degree- 3+ years of experience in a sales support or administrative role- Familiarity with manufacturing and manufacturing cost analysis- Experience with global manufacturing companies preferred- Proficiency in Microsoft Office Suite and experience with any CRM software would be an advantage- Strong attention to detail and accuracy- Effective communication and interpersonal skills in both languages Italian and English (additional languages like German, and Spanish would be a big plus)
Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise.
Our Core Values - Respect, Customer Focus, Agility, Collaboration - encourage to make a difference — everywhere, every day!
We offer a variety of benefits, including an opportunity to work in a Hybrid working model, accident insurance, business travels, and development opportunities like internal Lean Six Sigma Certification.
LI-LP1
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