Sales Support Specialist
Overview**:
The Sales Support (Commercial Contracts Specialist) will partner with the sales team in ensuring customer contracts are accurate and compliant with both internal policy and external local legalisation.
The focus centres on the Management of Reagent Rental Agreements.
This role also reviews and makes suggestion for continuous improvements of related sales process and is the first level support to the Sales team and Customer Care team on any legal administrative questions related to contracts.
**Responsibilities**:
**Sales Contract Management**: establish quarterly reporting and compliance.
Review with Customer Care all corrections in the data and work on process improvement.
Organize at regional level follow up calls with sales teams.
Get sales feedback on the corrective actions.
**Procedures**: Work on adapting and standardizing the procedures and templates across EMEA related to the Bio-Rad Sales agreements.
Reviews Business Courtesy requests for accuracy and completeness (against company policy) and coordinates with local managers to ensure Business Courtesy approval requests roll up to the Commercial Manager in an effective and timely manner.
**Sox conformity / Audits**:
Support the finance team in the audit process around Contracts
Support Provide a first level of Compliance and legal Support for any new request addressed by the business (sales, Customer care, Marketing)
**Qualifications**:
Italian and/or Spanish as native language
Communicate effectively in the English language (orally and in writing)
Quantitative analytical skills
Ability to work independently, self-motivated.
Knowledge of the life sciences and clinical diagnostics market - desirable
Excellent written and verbal communication skills.
Experience manipulating large databases - desirable.
Ability to define challenges, collect data, establish facts, and draw valid conclusions.
Good computer literacy and presentation skills
Comfort with contracts
Ability to interpret policies, contracts, and laws and relevance to commercial transactions.
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