Sales Trainer Milano

Sales Trainer
Milano
Lombardia, Milano

Pandora Italia is looking for a brilliant sales trainer for our Cluster Sales Training Team based in our offices in Milan.

**MAIN PURPOSE OF THE ROLE

The Sales Trainer is responsible for all the Sales Training activities, in order to ensure that all RSM/DSM and store staff have - trough the Regional Sales Manager - a full knowledge of selling techniques and product knowledge.

**KEY ACCOUNTABILITIES

- Training PANDORA staff from shops and concessions and internal staff with a focus on sales skills, product knowledge, company background and visual merchandising.

- Supporting in analysis and identification training needs to develop and implement new modules and initiatives.

- Supporting in conception, implementation and further development of training activities.

- Supporting in launch/roll-out, development and implementation of new Training projects for Italy (e. g.

Incentive programs, etc.

).

- Provide training to external agencies where appropriate, including regular in-depth product training on counterfeiting.

- Organize training events, including identification of appropriate venues.

- Running ad-hoc Face-to-Face/online training sessions and coaching when required.

- Giving ad-hoc presentations when required.

- Work closely with other departments, such as Human Resources, Retail, Wholesale, Marketing, Visual Merchandising, Planning, Merchandiser, Customer Service.

- Support in preparation and control of requested documents.

- Manage, create and deliver of Retail, Franchising and wholesale training courses, for development of sales and relational skills.

- Handle internal and external reporting.

**PROFESSIONAL QUALIFICATIONS AND TECHNICAL SKILLS

- Good knowledge of Sales Training best practices.

- Learning and interpreting pre-written training packages for presentation.

- Demonstrable project management skills.

- Excellent MS Office knowledge (with focus on Excel and Power Point).

- Excellent analytical skills and attention to detail.

**PERSONAL SKILLS

- Strong interpersonal and communication skills, those enable you to work with people at all levels, motivate others and change people's attitudes when necessary.

- Solid problem-solving, business acumen and negotiation skills.

- Service and team oriented.

- Fast learner, able to pick up product knowledge quickly and accurately, personal commitment to improving your own knowledge and skills.

- Ability to share knowledge, confident talking and presenting in public, in an engaging and informative style.

- Shared decision making approach and problem solving skills

- Good time-keeping skills to enable you to effectively manage training schedules.

- Strong passion for work and the product.

- Good organizational and planning skills, ability to deal with situations where multitasking is frequently required.

If you are interested in this position and feel you have the relevant skill set then we'd love to hear from you!