Sap Sd Consultant Milano

Sap Sd Consultant
Milano
Lombardia, Milano

Overview:

**Role Purpose

- The purpose of this role is to provide solutions and bridge thegap between technology and business know-how to deliver any clientsolution_

**Do

-

Bridging the gap between project and support teams throughtechno-functional expertise

- _For a new business implementation project, drive the end to endprocess from business requirement management to integration &configuration and production deployment _

- _Check the feasibility of the new change requirements and provideoptimal solution to the client with clear timelines _

- _Provide techno-functional solution support for all the newbusiness implementations while building the entire system from thescratch_

- _ Support the solutioning team from architectural design, coding, testing and implementation_

- _ Understand the functional design as well as technical design andarchitecture to be implemented on the ERP system_

- _ Customize, extend, modify, localize or integrate to the existingproduct by virtue of coding, testing & production_

- _ Implement the business processes, requirements and theunderlying ERP technology to translate them into ERP solutions_

- _ Write code as per the developmental standards to decide upon theimplementation methodology_

- _ Provide product support and maintenance to the clients for aspecific ERP solution and resolve the day to day queries/ technicalproblems which may arise_

- _ Create and deploy automation tools/ solutions to ensure processoptimization and increase in efficiency_

- _ Sink between technical and functional requirements of theproject and provide solutioning/ advise to the client or internal teamsaccordingly_

- _ Support on-site manager with the necessary details wrt anychange and off-site support_

- _ Skill upgradation and competency building_

- _ Clear wipro exams and internal certifications from time to timeto upgrade the skills_

- _ Attend trainings, seminars to sharpen the knowledge infunctional/ technical domain_

- _ Write papers, articles, case studies and publish them on theintranet_

**_

Stakeholder Interaction_

**_

Stakeholder Type_

**_

Stakeholder Identification_

**_

Purpose of Interaction_

**_

Internal_

- Lead Consultant_

- Reporting & updates_

- Onsite Project Manager/ Project Teams_

- To provide off-site support and inputs as per client requirements_

**_

External_

- Clients_

- For solutioning and provide support_

**Display

- Lists the competencies required to perform this role effectively:_

- **_ Functional Competencies/ Skill_

- Systems Thinking - Understanding of the Wipro system(interrelatedness, interdependencies and boundaries) and perform problemsolving in a complex environment - **Competent**:

- Leveraging Technology - In-depth knowledge of and mastery overtechnology domain that commands expert authority respect-**Master**:

- Functional/Technical Knowledge - Specific to the functional and ERPsystem in depth knowledge of the function processes and system and ERPfunctionality-**Master

**_

Competency Levels_

**_

Foundation_

- Knowledgeable about the competency requirements.

Demonstrates (inparts) frequently with mínimal support and guidance. _

**_

Competent_

- Consistently demonstrates the full range of the competencywithout guidance.

Extends the competency to difficult and unknownsituations as well. _

**_

Expert_

- Applies the competency in all situations and is serves as a guideto others as well. _

**_

Master_

- Coaches others and builds organizational capability in thecompetency area.

Serves as a key resource for that competency and isrecognised within the entire organization. _

- **_

Behavioral Competencies_

- _ Formulation & Prioritization_

- _ Innovation_

- _ Managing Complexity_

- _ Client centricity_

- _ Execution Excellence_

- _ Passion for Results_

**Deliver

**_

No. _

**_

Performance Parameter_

**_

Measure_

1.

Contribution to customer projects

Quality, SLA, ETA, no.

of tickets resolved, problem solved, # ofchange requests implemented, zero customer escalation, CSAT

2.

Automation

Process optimization, reduction in process/ steps, reduction in no. of tickets raised

**3.

Skill upgradation

of trainings & certifications completed, # of papers, articleswritten in a quarter