Senior Account Director Milano

Senior Account Director
Milano
Lombardia, Milano

About us: Toluna is a leading global research and insights provider that empowers clients to make smarter data-driven decisions.

Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients' work and enable them to deliver greater business impact.

? Introduction: To complete our Sales team, we are looking for a Senior Account Director.

This role involves building strong, long-term relationships with key decision-makers and C-Suite executives by understanding their business objectives and research needs.

Responsibilities: Manage a portfolio of existing Market Research Agency, Consultancy, Universities and Media Agency accounts (approximately 80%) while identifying and engaging with new prospects (approximately 20%) Retain and grow key client accounts by building strong, long-lasting relationships, particularly with key decision-makers and C-Suite executives.

Develop a deep understanding of clients' business objectives and research needs to provide tailored solutions.

Drive account growth through proactive client engagement and strategic account planning.

Your Profile: Experience or education in fields such as Marketing, Business or similar areas.

Formal degrees are welcome but not required 5+ years experience in research agency or client-side role.

Experience in the market research industry, selling and/or delivering research solutions Experience leading teams and growing bookings Able to understand client needs and demands in a research context Has excellent interpersonal skills with the ability to develop effective working relationships with both internal partners and clients.

Is hands-on, proactive and a flexible thinker Proficient in English and Italian Our Values: Acting with Ownership- Demonstrating individual accountability Bringing a forward mindset- Being action-oriented, bold and entrepreneurial Collaborating with Curiosity- Exhibiting teamwork through togetherness Discussing openly, committing jointly- Sharing your views openly Embracing empathy- Being egoless & caring What we Offer: At Toluna, we're all about creating a welcoming, diverse workplace where everyone can thrive.

We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team.

Inclusion and respect are at the heart of what we do.

Our community connects over 72 million people across 70 countries.

If you're passionate about making an impact, we'd love to have you on board.

Join our global team.

We welcome big thinking and reward great work.