Senior Aftersales Representative
Lombardia Permanente EUR55. 000 - EUR65. 000 Large international company with +4. 000 employees
Cross functional profile Sales+Customer Service+Product Management
Our esteemed Client is a leading glass packaging manufacturer with plants and branches all across Europe.
Meet and visit the clients in the assigned territory (Italy);
Ensures that the highest level of service is consistently provided to Customers;
Ensures that relationships with Customers are maintained and developed;
Guarantee that all claims from the customers are answered, have the right treatment and give feedback about the corrective and preventive actions;
Work on that claims with the better approach to improve the quality and anticipate the problems;
Support Customers on new projects, new product design and new homologations;
Cross functional with Procurement, Quality, Finance and Operations up to functional head level - to champion the customer needs through influencingand making decisions regarding customer sales and delivery;
Visit Company's plants and European headquarter when needed.
**Requirements**:
University degree in Management Engineering or equivalent education;
Exhaustive experience in a similar role as described above;
Cross functional experience in Customer Service, Sales and Product Management;
Exhaustive experience in dealing day by day with the Customers, supporting them on technical issues;
Loyal identification with the employing Company;
Ability to work independently, as well as in close cooperation with a small team;
Willing to travel across Italy (and sometimes Europe);
Clean Driver License;
Nice to have:
Habit to work in an Industrial environment;
Nice to have:
fluency in Spanish and/or Portuguese;
Nice to have:
previous experience in the Glass sector.
Great opportunity to join a really fast growing Company!
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