Senior Ar Analyst Frites, Amazon Business Milano

Senior Ar Analyst Frites, Amazon Business
Milano
Lombardia, Milano

Senior AR Analyst FRITES, Amazon Business Job ID: 2872856 | Amazon Czech Republic Services s. r. o.

- G88

Our Financial Operations team is now looking for a proactive, customer and detail-oriented Finance Analyst whose main responsibility will be to manage and resolve receivables and payment-related queries received from our business customers.

As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects.

Your responsibilities will include:

Managing customer liabilities to Amazon - credit collection operations Reviewing and monitoring AR Aging Reports and collections targets Responding to customer invoicing inquiries, researching unpaid or disputed amounts, and working directly with the customer to resolve their issues and correct invoicing errors Reconciling Amazon's open receivables with customers to ensure quick and timely AR collection Working effectively with all relevant stakeholders to ensure we are serving our customers in the most effective manner, especially for customers facing cash flow or internal issues Earning the trust of external and internal stakeholders/customers, building long-lasting relationships that reinforce Amazon's customer centricity and continually looking at ways to improve customer experience and customer satisfaction Working with Amazon customers to drive process improvements and resolve escalations and discrepancies Diagnosing, improving, and fixing any issues with our current collections processes BASIC QUALIFICATIONS - Fluent French OR Italian OR Spanish and English

- Very good communication and analytical skills

- Positive attitude towards issue resolution

- Good MS Office skills

- Passion for financial operations, open communication, and comfort around higher management

- Communicative, willing, and able to sort issues and financial data interchange through phone and email

- Able to present in front of different audiences



PREFERRED QUALIFICATIONS - Previous Account Receivables, Customer Care, or other customer-facing department experience

- Previous experience in teams, being in contact with customers through phone and/or email

- Finance background or previous experience with finance is an advantage



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Posted: January 23, 2025 (Updated 8 days ago)

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