Senior Client Manager Milano

Senior Client Manager
Milano
Lombardia, Milano

About Interbrand Interbrand understands what it takes today to build the world's most iconic brands.

To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.

Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.

In collaboration with many of the world's leading brands, we are pioneering the future of brand building. In a world where people's expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.

The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.

Our Behaviours Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen.  We are proud of our behaviours. They make us, us.   

We're looking for a collaborative senior client manager with a love of creativity, strong business know-how, and a natural ability to understand what clients need. You are A great collaborator and team player, who knows how to get the best out of people A structured and clear thinker, able to assess work against agreed criteria Good at simplifying complex tasks into actionable steps Used to building meaningful relationships with clients Professional experience of 4-5 years in client management, new business, business development or similar in an agency or consultancy environment Deep understanding of business and entrepreneurial topics High customer orientation Excellent communication and presentation skills, verbal and written Fast thinker with quick comprehension and conceptual skills Fluent in English and Italian You will Build, nurture, and grow our client relationships Steer long-term growth with clients Act as the gatekeeper for client-agency interactions, providing clear and appropriate lines of communication, and managing expectations Help the internal team meet deadlines, stay on brief and on budget; structuring, guiding, and aligning local pitch teams Specifying local requirements for global initiatives Planning, developing and implementing New Business initiatives in alignment with overarching growth strategy Translating global initiatives into the needs and specialties of the local market Strategic evaluation and processing of customer inquiries Exchange with and report to management Conceptual development and continuous improvement of the new business approach and tools   Coordination of multifunctional teams to execute new business processes  Conceptualizing offers to meet the central need of the client Manage project scoping and planning, briefing, resourcing, forecasting, and invoicing Take responsibility for project billing each month, alongside finance We are A global community of thinkers and makers A welcoming team that supports growth and development The creators of some of the most iconic brands like Wi-Fi, Wii, Viagra, etc. Open to new ways of working and looking at the world. We welcome different perspectives and encourage everyone to have a voice Proud to partner with a diverse range of brands including Juventus, Piaggio, Tim, Illy, Salone del Mobile, Samsung,  Nexi,  Invicta,  Polimi and more! What's next? Please upload your CV and relevant samples of your work. Let us know a bit about you as a person – your motivations, your dreams?  

We are building a connected, collaborative and inclusive human culture. As part of that culture, Interbrand is committed to creating spaces for open communication, transparency, and equitable support for all levels of employees. Diversity, equity, and inclusion are driving forces in how we create and embrace community while allowing our employees to refine their craft and solve problems for the world's best global brands. Interbrand has both local and global DEI Task Forces, in addition to access to the Omnicom People Engagement Network (OPEN), OPEN Pride, Omniwomen, and are proud supporters of ADCOLOR.

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