(Senior) Customer Success Manager Italy - Rome (M/F/D) Lazio

(Senior) Customer Success Manager Italy - Rome (M/F/D)
Roma
Lazio, Lazio

(Senior) Customer Success Manager Italy - Rome (m/f/d) Your mission you are responsible for our italian customers and take care of all communication introducing an innovating payment process for car dealer groups and other industries training of the operational managers (remotely/on site) for our product usage  you identify possible "stumbling blocks" in the onboarding project and eliminate them in coordination with customers and your colleagues from other areas through your proximity to the customer, you help to continuously improve our product and processes Your profile you have at least 3-5 years of experience in digital (multi) project management, ideally with proof of your own successful projects a structured and clean way of working, even in stressful situations: you are used to keep several balls in the air clear and confident communication at C-level, even in a tense environment  willingness to travel to our customers you are native or bilingual in italian, confident in business english and keen to work in a fast-paced environment experience in the automotive or software environment is the cherry on the cake, but not a must Why us?

the opportunity to be part of one of the most exciting FinTech Scale-Up stories in Europe take advantage of our extensive training and development opportunities to constantly improve your skills and develop yourself further.

an open and transparent corporate culture where your ideas and suggestions are always heard possibility of working from home look forward to monthly team events where the focus is on team spirit and fun.

of course, we also have a "kicker"(soccer table), free drinks and regular company events We, NX Technologies GmbH, are a Cologne-based FinTech scaleup and pioneer for digital payment solutions in the automotive sector.

In 2018, we created bezahl. de , the first all-in-one platform for digital payment management in the automotive trade.

With our product, we optimize internal payment processes and help our customers save valuable time and costs in the back office.

At the same time, we enable car dealership groups to offer a fully digital payment process with various payment methods - including specialized payment methods for large sums - for the first time.

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