Senior Revenue Manager
Minor Hotels Europe & Americas is looking for a Senior Revenue Manager to join the Revenue Team in Rome.
The Senior Revenue Manager reports directly to the Regional Director of Revenue Management, (with a dotted line to the hotel General Manager) and will be responsible for maximizing revenues, market share and profit for his/her hotels in partnership with the revenue coordinator, the General Managers and the business unit's marketing, sales & e-commerce departments. The position is responsible for one 5* hotel.
MAIN RESPONSABILITIES
Strategic pricing
• Pricing and yield guidelines for rates, room types, and customer segments
• Define the ideal business mix and channel mix strategy, define overbooking and protection strategy, defines Crew & TO optimal allotments
Planning, Budgeting & forecasting
• Builds 2 year property revenue strategy & budget proposal, Prepares forecast based on the NH guidelines
• Validates RMS forecast and ensures corrective action to improve the forecast
Daily revenue management optimization
• Reviews demand calendars, convention and city event calendars and sets up events & seasonality databases
• Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning
• Effectively applies pricing & restrictions in line with set strategy in order to maximize profits: rate open/closing, rate level and short-term sales & promotion action plan design & execution
• Responsible for group quotations and related displacement analysis
Performance, demand & competition analysis
• Carefully monitors market performance, RGI, channel performance
• Follows all relevant developments of the market place, values impact of demand generators, notes changes in supply, behavior in feeder markets etc.
• Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix, etc.
• Ensures quality of data is checked on a regular basis (correct segmentation, denials tracking, etc. )
Communication
• Communicates strategic recommendations to key commercial stake holders, e. g. Regional Revenue Manager and GM, and ensures buy-in and commitment from all involved
• Holds regular reviews with key stakeholders. Participates actively in RM team collaboration & validation meetings
• Works closely with Revenue Coordinator of his hotel(s), communicates forecast & strategy
REQUIREMENTS
EDUCATION
Degree level – preferably in Tourism, Business Studies, Economics, Business Admin.
REQUIRED SKILLS AND KNOWLEDGE
• Organized and methodical
• Highly quantitative analytical skills
• Strategic thinking and mind set
• Commercial sense
• Strong influencing and communication skills
• Proven track record of revenue growth in previous hotels
• Good team player
PROFESSIONAL EXPERIENCE
Minimum 3 years in an RM position, with at least 1 year as a hotel Revenue Manager and an experience in 5 stars hotel
GENERAL INFORMATION
• MS Office, Intermediate Excel. Knowledge of TMS4Hotels or other hotel CRS and PMS Systems Knowledge of hotel Revenue Management Systems.
• Fluent spoken and written English, plus language of the country of residence.
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