Senior Travel Advisor - Sales Team Firenze

Senior Travel Advisor - Sales Team
Firenze
Toscana, Firenze

Our team is growing!

We are looking for a full-time, motivated

Italy Travel Sales Specialist

who lives in or near Florence, Italy where our offices are.

Please

DO NOT submit your CV

if you do not meet the following

must-have

requirements:

- This is an in person role,

not remote working.

- You speak English at a native or similar level (

C1 or C2 ).

- You speak Italian fluently (

Not less than C1 ).

- You have at least

3 years of experience

in online and offline

travel sales with proven Kpi record

.

Experience in

luxury travel

or tourism (especially in wine & food experiences) is a plus.

- You have excellent precision,

organizational skills

, and enjoy working in a timely and efficient manner. - You know

Italy

very well. Start date

:We need you to start

as soon as possible

and no later than

February 2025

. Location:

Florence center. Please DO NOT email or call directly:

use only email as provided in application process. KEY RESPONSIBILITIES

-

Develop a deep understanding of the

company identity

and products.

-

Manage travel requests and create

complete travel proposals

throughout Italy.

-

Interact with clients via

email

and

telephone

(considering time zone differences).

-

Manage accounts and the entire process with suppliers, down to

basic accounting

-

Check for availability with suppliers, reconfirm pricing, prepare, assemble, and format

proposals

and

calculation sheets

-

Prepare and send out

contracts

, and collect payments.

-

Implement sold travel programs, including sending

confirmations

to clients and suppliers.

-

Verify

invoices

sent by suppliers in a timely and precise manner.

-

Respond to questions from traveling clients and

solve issues

that may arise during travel.

-

Handle incoming calls and emergencies with travelers, including

off-hours

(with a set plan).

-

Occasionally assist and accompany clients

on the ground

-

Use

company travel

and

accounting software

to create proposals, contracts, and documents. - Translate

easily between Italian and English.

Ensure all materials meet established standards for appearance and content. ADDITIONAL RESPONSIBILITIES

- Work with management and the marketing specialist to develop

timeline goals

to drive business.

- Assist with

outreach

, newsletters, and

social media

efforts.

- Reorganize

copy content

, images, and materials (presentations, forms, etc.

).

- Write new copy or coordinate the writing process as needed with external resources.

- Maintain key documents and assist with

DB management

, trigger documentation, and more. - Participate in

preparing performance recaps

. QUALIFICATIONS - WE'RE EXCITED ABOUT YOU BECAUSE

- You speak English at a

native or near-native

level (

C1 or C2 ).

- You speak Italian fluently (

Not less than C1 ).

- You have

3+ years of experience

in online and offline travel sales.

- You know

Italy inside and out

- You have

strong written and oral communication skills

- You're proficient with

Excel spreadsheets

and comfortable with

calculation tasks

- You have experience in

marketing

, both print and digital.

- You have a

proven track record

in managing a budget to meet ROI goals.

- You're passionate about staying up to date with

travel trends

(a plus).

- You're

analytical, proactive

, and a

problem-solver

with insatiable curiosity.

- You have the ability to evaluate alternatives and develop

effective solutions

- You excel at

building relationships

within the team and with cross-functional partners & vendors.

- You can

prioritize

and manage multiple projects in a

deadline-driven

environment.

- You have a

flexible approach

. - You have excellent

organizational and interpersonal skills

, and are highly resourceful, able to work independently. THE COMPANY

- We're a

small yet successful company

with an entrepreneurial vibe.

- We're at the

forefront

of custom travel experiences in Italy.

- We're

passionate

about what we do.

- We get to be

creative

daily.

- A

smart, experienced leadership team

that wants to do things right and is open to new ideas.

- We believe in

autonomy

and reward taking initiative. - We have fun!SALARY

-

Starting from

28k yearly RAL

, up for discussion based on experience and level.

- + Incremental bonuses

based on reached goals.

- Benefits:buoni pasto, phone, computer, and travel. TIMELINE FOR THE HIRING PROCESSPlease DO NOT email or call directly:

use only email as provided in application process.

- We will review applications on a

rolling basis

and aim to contact shortlisted candidates

within two weeks

of submission. - Our preferred location for this role is

Florence

, though we will consider strong candidates from throughout Tuscany and the Bologna metropolitan area. - The interview process will consist of:

1.

Initial phone screening

. 2.

In-person or video interviews

with the team.

- We aim to finalize the hiring process by

early January 2025

, with the successful candidate starting no later than

February 2025