Senior Travel Advisor - Sales Team Firenze

Senior Travel Advisor - Sales Team
Firenze
Toscana, Firenze

Our team is growing!

We are looking for a full-time, motivated Italy Travel Sales Specialist who lives in or near Florence, Italy where our offices are.

Please DO NOT submit your CV if you do not meet the following must-have requirements:- This is an in person role, not remote working. - You speak English at a native or similar level ( C1 or C2 ). - You speak Italian fluently ( Not less than C1 ). - You have at least 3 years of experience in online and offline travel sales with proven Kpi record.

Experience in luxury travel or tourism (especially in wine & food experiences) is a plus. - You have excellent precision, organizational skills , and enjoy working in a timely and efficient manner. - You know Italy very well. Start date :We need you to start as soon as possible and no later than February 2025. Location:Florence center. Please DO NOT email or call directly:use only email as provided in application process. KEY RESPONSIBILITIES- Develop a deep understanding of the company identity and products. - Manage travel requests and create complete travel proposals throughout Italy. - Interact with clients via email and telephone (considering time zone differences). - Manage accounts and the entire process with suppliers, down to basic accounting. - Check for availability with suppliers, reconfirm pricing, prepare, assemble, and format proposals and calculation sheets. - Prepare and send out contracts , and collect payments. - Implement sold travel programs, including sending confirmations to clients and suppliers. - Verify invoices sent by suppliers in a timely and precise manner. - Respond to questions from traveling clients and solve issues that may arise during travel. - Handle incoming calls and emergencies with travelers, including off-hours (with a set plan). - Occasionally assist and accompany clients on the ground. - Use company travel and accounting software to create proposals, contracts, and documents. - Translate easily between Italian and English.

Ensure all materials meet established standards for appearance and content. ADDITIONAL RESPONSIBILITIES- Work with management and the marketing specialist to develop timeline goals to drive business. - Assist with outreach , newsletters, and social media efforts. - Reorganize copy content , images, and materials (presentations, forms, etc.

). - Write new copy or coordinate the writing process as needed with external resources. - Maintain key documents and assist with DB management , trigger documentation, and more. - Participate in preparing performance recaps. QUALIFICATIONS - WE'RE EXCITED ABOUT YOU BECAUSE- You speak English at a native or near-native level ( C1 or C2 ). - You speak Italian fluently ( Not less than C1 ). - You have 3+ years of experience in online and offline travel sales. - You know Italy inside and out. - You have strong written and oral communication skills. - You're proficient with Excel spreadsheets and comfortable with calculation tasks. - You have experience in marketing , both print and digital. - You have a proven track record in managing a budget to meet ROI goals. - You're passionate about staying up to date with travel trends (a plus). - You're analytical, proactive , and a problem-solver with insatiable curiosity. - You have the ability to evaluate alternatives and develop effective solutions. - You excel at building relationships within the team and with cross-functional partners & vendors. - You can prioritize and manage multiple projects in a deadline-driven environment. - You have a flexible approach. - You have excellent organizational and interpersonal skills , and are highly resourceful, able to work independently. THE COMPANY- We're a small yet successful company with an entrepreneurial vibe. - We're at the forefront of custom travel experiences in Italy. - We're passionate about what we do. - We get to be creative daily. - A smart, experienced leadership team that wants to do things right and is open to new ideas. - We believe in autonomy and reward taking initiative. - We have fun!SALARY- Starting from 28k yearly RAL , up for discussion based on experience and level. + Incremental bonuses based on reached goals. Benefits:buoni pasto, phone, computer, and travel. TIMELINE FOR THE HIRING PROCESSPlease DO NOT email or call directly:use only email as provided in application process. - We will review applications on a rolling basis and aim to contact shortlisted candidates within two weeks of submission. - Our preferred location for this role is Florence , though we will consider strong candidates from throughout Tuscany and the Bologna metropolitan area. - The interview process will consist of:1.

Initial phone screening. 2.

In-person or video interviews with the team. - We aim to finalize the hiring process by early January 2025 , with the successful candidate starting no later than February 2025.