Service Administrator Bardi

Service Administrator
Bardi
Emilia Romagna, Bardi

Would you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings?

Are you eager to join a professional team and work directly with our customers?

Then we have an interesting position in Grundfos for you.

What is the job about?

The Service Administrator will support administrative tasks, processes, and systems while applying professional knowledge with the ability to build trust with customers and colleagues.

Job Responsibilities: Service Projects/Activities Order Creation Handling: Manage the creation and handling of service projects and activities orders, including related customer care.

Materials Management: Oversee materials order and delivery, register and plan activities, and create and manage purchase orders for sub-contractors' activities/materials using our SAP-based service management system.

Administrative Tasks: Ensure administrative tasks related to service activities are executed correctly in terms of quality and time.

Invoicing: Handle both active and passive invoicing activities.

Stock Management: Manage stocks of materials needed for works in SAP.

International Service Cases: Deal with international service cases in English, collaborating with colleagues, partners, and customers.

Service Order Follow-up: Follow up on completed and uncompleted open service orders.

SAP Super-User: Act as a Service Management System Super-User (SAP), finding solutions to departmental business needs and raising tickets in the system.

Data Extraction: Extract specific data from SAP through transactions and queries.

Technical/Administrative Support: Provide as much technical and administrative support as possible to colleagues regarding service issues.

Invoice Issues Follow-up: Follow up on invoice issues with relevant colleagues.

Service Order Reporting: Report all service orders that have not yet been completed to the relevant responsible department and request action.

Documentation Handling: Handle and produce specific service, administrative, and legal documentation requested by customers and needed to perform service activities.

Your background: We imagine that you have: A Bachelor's degree, preferably in a technical background or equivalent is highly desired, but experience will be considered in lieu of a degree.

A minimum of 7+ years in a high-level administrative setting, preferably within a production-controlled environment.

Experience and knowledge of systems and programs such as SAP CS, SAP CRM and other Office applications.

Communicative, independent, strong, initiative and results oriented.

If this job sounds appealing to you, please send your resume and cover letter with the authorization to process personal data by clicking on "Apply".

Why Grundfos?

At Grundfos, we dare to do things that others cannot or dare not do.

Our skills commit us to pioneer solutions to the world's water and climate challenges and improve the quality of life for people.

We believe innovation is not only a business opportunity, but an obligation.

And what really matters to us is not short-term profit, but the impact we make.

By becoming part of our united powerful team, you too can drive this change no matter your role.

We see diversity as a strength and encourage all qualified candidates, regardless of the background, religion, gender, ethnicity, or age to apply for the job.

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people We look forward to hearing from you.

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