Service Business Portfolio Development Ne

Service Business Portfolio Development
Ne
Liguria, Ne

Service Business Portfolio Development**:

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries.

Approximately 18, 000 employees in more than 60 countries contribute significantly to GEA's success - come and join them!

We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

**Job information

**Reference Number

JR-0028258

**Job function

Service

**Position type

Full time

**Site

Via Monte Grappa 8, 35015 Galliera Veneta PD

- Your responsibilities and tasks:

Your Tasks

The main focus of Service Development is:

- Analize the existing Service Portfolio

- Develop a comprehensive Service Portfolio including benchmarking Best in Class competitors and peers.

- Grow the Service revenues and increase profitability.

- Enhance the success of our Customers so to facilitate our Success

- Share and promote the selected service products with Region & Countries

Expected results

- Complete the Service Portfolio in PEM to become the Best-in-Class and a benchmark for others.

- Increased profitability and turnover of service business

- Improved customer satisfaction increasing Pavan service portfolio offer.

Your profile and qualifications:

Your Skills

- University degree is recommended, technical or commercial area.

- Good communication, interpersonal and presentation skills, able to communicate / deal professionally with both internal and external customers.

- Good negotiation skills.

- Able to demonstrate success and experience managing major accounts, customers and contracts

- Organized, has an analytical mind and able to eliminate obstacles through creative and adaptive approaches.

- Creative and un-afraid of challenges and changes

- Independent, service driven and open-minded; works well in teams.

- Fluent English, knowledge of other languages is an advantage.

- Previous experience>5 years in Service Sales/ Support is a preference.

- Knowledge of SAP is a highly recommended.

Entrepreneurial and leadership competencies, as demonstrated by:

- Does not lose ground and does not abuse power, even in difficult situations.

- Treats people with respect, irrespective of their status, hierarchy level, heritage or personal background

- Expresses personal convictions, standards and values in her/his own conduct

- Attributes success not only to her/his own performance

- Straightforward, direct and respectful: Walks the talks.

- Is always open for new things and builds on proven success strategies.

- Develops solution options, even in complex situations or when under pressure,

- Is able to simplify complex issues, to focus on the essentials and assess situations from the next higher perspective.

- Values creativity and innovation and consistently develops her/his own potential.

- Recognizes his employees' strengths and unselfishly promotes their career.

- Clear perspective of the future, can anticipate future consequences and trends accurately, can create competitive and breakthrough strategies and plans.

Committed to course of action to achieve long-range goals and influences others to translate vision into action.

- Keeps the organization's mission, vision, and values at the forefront of strategic decision making

- Builds up effective teams and creates team culture, promotes and develops innovative solutions and thinks visionary, actively addresses an exchange of opinions when solving a problem, can facilitate brainstorming.

- Cultural sensitivity

Interpersonal skills:

- Makes customers and their needs a high priority focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; establishes and maintains effective relationships with customers; meets or exceeds customer expectations, keeping organizational policies in mind

- Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions.

Uses influencing strategies to gain genuine agreements; Seeks to persuade rather than force solutions or impose decisions or regulations