Service Coordinator Milano

Service Coordinator
Milano
Lombardia, Milano

The Learning Consultants is seeking team members who are passionate about helping kids and families and who know how to have fun!

The Learning Consultants is a primarily woman

- and clinician-owned company comprised of passionate and high-performing behavior analysts who provide applied behavior analysis (ABA) services to children with ASD and other behavioral disorders in Reno and Sparks.

We are passionate about creating a collaborative, fun, and supportive work environment.

This position is 30-40 hours per week from approximately 8:00 am to 4:30 pm.

Work is completed on-site, generally at our Sparks location.

Occasionally it may be necessary to work at our South Reno clinic or another location as assigned.

Primary Job Responsibilities:

- Create, manage, and maintain the direct service schedule for all learners/Behavior Technicians

- Address planned and unplanned cancellations and absences promptly

- Facilitate delivery of all recommended services through efficient and effective use of - BT time and proactive rescheduling

- Produce role-related reports to facilitate decision-making

- Collaborate with the enrollment and hiring teams to facilitate growth while maintaining clinical quality and ethical standards

- Provide accurate information about the company and our services to potential clients

- Guide families through the enrollment process

- Establish & maintain collaborative relationships with company leadership and employees, clients, and vendors

- Answer client questions and support families in a timely, compassionate, and friendly manner

- Provide onsite administrative support, including during daily opening activities

Minimum Qualifications

- Experience scheduling in a healthcare setting

- Computer literate and familiar with Google® workspace

- Highly skilled at working independently and managing time effectively in a busy clinic environment

- Excellent organizational and customer service skills

- Able to pass a background check

Preferred Qualifications

- Experience delivering or scheduling ABA services

- Experience using practice management software such as CentralReach®

- Experience organizing and analyzing data to monitor progress toward priority business results

- Familiarity with medical billing practices

Compensation and Benefits

- $18-$20/hour DOE

- Health Insurance for eligible employees

- Supplemental Insurance

- 3 weeks paid time off

- Retirement plan with employer match

- Performance-based compensation opportunities

- Continuing education opportunities

- Work Culture that fosters collaboration and continuous improvement

Physical Requirements

- Bending, lifting, and carrying up to 50 pounds

- Sitting for 1-2 hours at a time

- Hand-eye coordination and manual dexterity to complete computer work

- Hearing and eyesight that allows for personal interaction and sharing of information