Service Delivery Associate - Simcorp Sofia Milano

Service Delivery Associate - Simcorp Sofia
Milano
Lombardia, Milano

TITLE: SimCorp Sofia Service Delivery Associate

LOCATION: Milan - partially remote

**THE POSITION

Simcorp Sofia and SimCorp Dimension are two software developed and sold by SimCorp.

They are designed to support the decision-making, administrative, evaluation and investment control processes, especially in the insurance market.

As a SimCorp Sofia Service Delivery Associate you are responsible for providing operative services linked to the use of SimCorp Sofia and outsourced by the client.

This includes administrative tasks in the SimCorp Sofia data maintenance and the production and delivery of the assigned reporting and business intelligence tools.

People in the Service Delivery team deliver services under the SLA and monitor that all activities are performed as agreed with the clients (SLA).

**YOU WILL**:

- Be responsible for carrying out the procedures of each task assigned, according to SLA

- Interact with clients and coordinate with other colleagues in order to ensure the full completion of the tasks assigned

- Detect operational process improvement opportunities and check feasibility with senior colleagues

- Provide support to the client with the senior colleagues' supervision

As a new hired you will be introduced to our technologies with full time 1 month training

**YOU HAVE**:

- While you may have a short experience, you are familiar with financial issues.

Your knowledge is certified by a degree or an equivalent qualification.

- Excel - good knowledge

- English - good knowledge

- Accounting - basic knowledge

- Bloomberg - basic knowledge

**ABOUT US

Sofia Online is a company fully controlled by SimCorp Italiana.

The team you'll be part of offers various services to Simcorp's clients - especially working on behalf of our customers on their software.

Our daily activities involve more than 10 clients and follow defined SLAs and KPIs.

The team consists of 20 young people, acting in a hard-working and collaborative work environment.

SimCorp is a globally established provider of investment management solutions to the world's largest asset managers, fund managers, asset servicers, pension and insurance funds, wealth managers, banks and sovereign wealth funds.

Here you will get to work with skilled and respectful colleagues.

We are more than 1900 employees from 50+ nationalities committed to supporting our 200+ clients across the globe.

We celebrate multiple approaches and points of view, together we're building a culture where difference is valued.

You will be part of a journey and a company that continues to grow, offering a lot of exciting and interesting opportunities.

**ARE YOU INTERESTED?

Send your CV and motivational letter in English.

For further information about the position, please contact Azeta GUITI, Global Talent Acquisition Partner.