Service Engineer Milano

Service Engineer
Milano
Lombardia, Milano

NHOA Energy Milano, Italy Engineering Hybrid

Company DescriptionNHOA S. A. (formerly Electro Power Systems - Engie EPS), global player in energy storage and e-mobility, active in the construction of the largest fast and ultra-fast charging infrastructure in Southern Europe, develops technologies enabling the transition towards clean energy and sustainable mobility, shaping the future of a next generation living in harmony with our planet.

It operates through its three Global Business Lines: NHOA Energy, Free2move eSolutions and Atlante.

Born in 2005 as a technological spin-off of the Politecnico di Torino and Milano, NHOA leverages its best-in-class technology and engineering edge, developed in over 15 years of R&D, paired with strategic partnerships and global procurement, to deliver the most competitive tailor-made turn-key solutions that allow the integration of renewable sources with all forms of energy storage, from batteries to hydrogen and even electric vehicles.

NHOA, with offices in France, the United States and Australia, maintains entirely in Italy research, development and production of its technologies.

PositionAs a Service Engineer, you will participate and actively contribute to ambitious growth targets of NHOA by designing, crafting, and implementing a world-class after-sales service.

You will be in charge of the after-sale activities for the Battery Energy Storage Systems installed by NHOA.

Reporting directly to the Head of Service, you will perform and oversee the O&M activities with a truly customer-centric and results-driven approach supporting our key customers.

Tasks and Duties: Supervise and monitor remotely NHOA Energy plants to guarantee the full operation of the systems and to maximize their performances;Provide prompt remote and on-site support to the customer in case of failure/fault on any components/assets to restore system functionalities in the shortest time possible;Respond via e-mail and/or phone to any technical inquiries escalated by the client;Perform fast troubleshooting activities through plant HMI, data analysis, and PLC code debugging;Assist the Head of Service in managing client relationships and plant performances to verify compliance with contractual obligations;Perform scheduled preventive and corrective maintenance activities on-site, considering both electrical and minor mechanical works, in accordance with internal and external regulations, relevant standards, and codes of practice;Report on corrective/preventive maintenance and system analysis;Coordinate third-party O&M contractors and/or NHOA suppliers in executing maintenance activities on-site, ensuring compliance with agreed responsibilities;Document all work related to maintenance, repairs, and performance, in accordance with NHOA/Client guidelines;Keep updated spare parts and consumables available on site, tracking equipment used and pointing out replenishment needs;Contribute to the improvement of service processes and procedures by providing field feedback;Participate in training courses on specialized topics, locally or abroad as required;Support the commissioning team on-site as required. RequirementsRequirements: High-school Diploma in Technical subjects (electrical/mechanical/electronic or similar) or more than three years' working experience as electrical tester or maintainer.

Engineering degree is considered a plus;Previous experience in PLC testing, programming, and coding (or at least basic knowledge);Fast learning on the functionality and critical issues of a product/system;Prioritize safety and engage in hazard/incident reporting;Strong interest in growing within a competitive environment;Excellent problem-solving and fault-finding skills;Goal-oriented approach;Ability to work in a team with a proactive mindset;Good knowledge of written and spoken English (knowledge of other languages, especially Spanish, is a plus);Good knowledge of MS Office (Word, Excel, PowerPoint);Availability to travel abroad with very short notice;Availability to work on shifts. Other InformationLocation: Cosio Valtellino (SO) or Milan (MI), with availability to travel to Cosio Valtellino at least once per week (higher frequency required in the first months).

What we offer: A permanent full-time contract;An ambitious employer; we only want the best for you;Professional experience in an international environment with frequent contact with colleagues and partners around the world;Strengthen cross-functional communication skills;Be part of a young (average age 35) and international group (26+ nationalities) in a dynamic and fast-moving environment;A revolutionary way of remote working that meets your needs;A fast career track like few other companies can match;Always room for new ideas!This announcement is addressed to both sexes, in accordance with Law 903/77 and Legislative Decree 198/2006, and to people of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03.

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