Service Engineer Milano

Service Engineer
Milano
Lombardia, Milano

Requisition ID: 2716Location: Milan, ITWork regime: Full-TimeKind of contract: Fixed Term ContractAs PT Field Service Engineer, you play a key role in IBA's mission to treat cancer patients.

You are responsible for the installation and/or maintenance and/or repair of IBA equipment and systems (hardware and software) on IBA or customer's sites, in order to deliver within defined timelines a final reliable working product, matching quality, performance and customer satisfaction requirements.

You also participate in maintenance and operations of IBA equipment at IEO Proton Therapy Center in Milan.

You are based on site, but open to travel for training and support purposes.

You report to the Site Manager and you will be working with a team of 5 people. Challenges we trust you withAs a PT Field Engineer, you are responsible for:Technical ownership of a site subsystem according to area competenciesMaintaining and troubleshooting the equipment dealing with electrical, mechanical, and software mattersTesting and repairing the equipment/systems according to the technical specificationsUpgrading and improving the system in collaboration with the R&D departmentEnsuring the highest quality of state-of-the-art technologies/servicesProposing solutions that improve equipment reliability, stability and operabilityPreparing and setting up of equipment/systems on a daily basis for clinical operationsOperating the equipment and providing technical support to the medical staff during daily operationsEnsuring daily reports of activities, maintenance execution and incidents in the appropriate IT toolsMaintaining adequate records as defined by the specific facilityDirect contact with internal and external clientsWhat we valueYou have:A technical bachelor's or master's degree in the field of electronics, mechatronics, automation, or telecommunicationsAs an alternative, a technical high school diploma with solid experience in an industrial environment in maintenance, installation and troubleshooting activities dealing with electrical equipment and plantsGood verbal communication skills in Italian and EnglishGood written and reporting skills in Italian and EnglishGood analytical and logical reasoning skills for root cause analysisA broad technical interest and motivation to perform hands-on workAnd you also are:Customer-orientedAble to follow rules and regulationsEager to learn new fields, continuously updating your knowledge (Electronics, Software, Hardware, Beam Physics, Medical Application etc.

)Willing to share your knowledge in your area of expertiseA team player with strong interpersonal skillsA flexible person, willing to work in rotating shift work (mainly morning and afternoon shifts but also late afternoon and night shifts to perform activities after the patient's treatments.

Weekend shifts could be scheduled in rotation on the entire team). Life at IBADiversity is fundamental to our culture.

We value the uniqueness of individuals and the different perspectives and talents they bring to IBA.

We learn from and respect the cultures in which we work, promote diversity within our workforce, and have an inclusive environment that helps each and every one of us to fully contribute to IBA's success. The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer. We are driven by:Innovating in a cutting-edge technology environmentDeveloping professional and personal skills by learning on the Job; by participating in challenging projects; top class coursesEvolving in a friendly culture environment based upon solid values (dare - share - care - be fair)Acting autonomously and belonging to motivated teams with good work-life balanceContributing to a company where sustainability, safety and well-being are key to our successIf you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.

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