Service Engineer Hvac Ne

Service Engineer Hvac
Ne
Liguria, Ne

Position We are currently seeking a Service Engineer HVAC to join our After Sales & Services Department at CAREL HQs in Brugine (Padova) ROLE GOALS He/She takes care of all Trouble Tickets that Field Operations identifies as 2nd level.

Those for whom a written technical advice, an exit to the customer or a purely technical telephone assistance is needed.

He improve the quality level of Carel products having interactions with R&d and Quality as reference of a product line in field.

MAIN RESPONSIBILITIES AND ACTIVITIES:

He/She performs the activities as Technical Engineer for the most complex and important technical support interventions following the case in field or remotely; He/She:

In alignment with Field Operation dept. , prioritizes, plans trough external assistance interventions of the following types:

of the performance and efficiency and of its assigned team; of the professional development of its assigned team members.

Requirements A degree in an Engineering field is not mandatory but considered as a plus; Good English level proficiency; Mastery in the use of the main Office tools (particularly MS Excel); Goal orientation, good communication and negotiation skills; Availability to travel.

Other information Join our team!