Service Engineer, Italy Bardi

Service Engineer, Italy
Bardi
Emilia Romagna, Bardi

Business Unit: Advanced Measurement Technologies

Posting Date: Feb 20, 2025

Job Description: The Service Engineer provides support on ORTEC products, fostering relations with customers and Service Centers.

The aim is to satisfy customers, sustain ORTEC business growth and promote AMETEK values.

ROLE AND RESPONSIBILITIES Provide support for ORTEC customers in Italy, essential activities include:Installation and testing of new products and of products after repairSystem fault diagnosis and troubleshooting (lab/onsite)System routine maintenance and calibrationSystem performance analysis, QA and reportingCustomer's support (remote/onsite)Hardware and software trainingFulfil and promote Service Contracts to ensure customers satisfaction and expand ORTEC business within Italian territoryHelp in managing internal service activities (comply with the internal procedures, maintain documentation, follow shipments, check repairs status)Report all service activities on a regular basis to the Service ManagerEnsure all customers problems or complaints are resolved quickly and effectivelyKeep contacts with Service Centres (UK/US) and Technical Support GroupQUALIFICATIONS AND EDUCATION REQUIREMENTS Relevant degree or technical high school diploma (Physics, Nuclear Physics or Nuclear Engineering)PREFERRED KNOWLEDGE, SKILLS AND ABILITIES Willingness to travel throughout Italy, up 60% of working daysFluency in English and ItalianComputer literacy and experience with MS Office, ExcelStrong interpersonal and organizational skillsAbility to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7. 0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality.

We use differentiated technology solutions to solve our customers' most complex challenges.

We employ 21, 000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility.

AMETEK (NYSE:AME) is a component of the S&P 500.

Visit www.ametek.com for more information.

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