Service Now Specialist Torino

Service Now Specialist
Torino
Piemonte, Torino

MSC Mediterranean Shipping Company

is a global leader in the shipping and logistics industry.

Founded in 1970 and headquartered in Geneva, Switzerland, MSC is a privately-owned organization led by the Aponte family.

Evolving from a single-vessel operation, MSC is now a globally respected company with a fleet of 800 vessels and over 200, 000 employees.

With an integrated international network of road, rail, and sea transport resources, the company prides itself on delivering global service with local knowledge.

Operating in 155 countries, MSC ensures direct communication with its representatives and offers various e-business solutions for digitalized cargo bookings.

In response to customer needs, MSC plays a significant role in driving the development of smart containers in the industry, helping to establish standards for digital shipping.

In 2019, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).

**SERVICE NOW SPECIALIST**:

RESPONSIBILITIES

- Analyse the different request/project to propose solution to implement it in ServiceNow.

- Assist the team leader on different task as project and team management, business analysis.

- Collaborate with the rest of the team to deliver engaging and consistent solution.

- Write clean, maintainable, and reusable code and assist in maintaining and optimizing frameworks, libraries and plugins

- Communicate technical decisions (architecture and design) to business and engineering

- Research solutions

ADDITIONAL RESPONSIBILITIES

- Ensure all tasks are performed in compliance with security and quality aspects described in related Corporate Standard Operating Procedures.

- Pro-actively communicate relevant opportunities, risks, and issues to ITSM team.

- Complete ad hoc tasks and projects as required by the Company.

QUALIFICATIONS AND EXPERIENCE

- Bachelor's/Master's degree in Computer Science or equivalent relevant work experience

- Good knowledge of Service Now and previous experience on Service Now

- Exceptional JavaScript programming skills

- Experience working with the following JavaScript libraries: AngularJS, Bootstrap, jQuery and Prototype

- Solid knowledge of DOM manipulation

- Deep knowledge of AJAX, JSON, HTML, XML, CSS, REST and associated frameworks

- Exceptional debugging, testing, and problem solving skills