Service Operation Coordinator Bardi

Service Operation Coordinator
Bardi
Emilia Romagna, Bardi

For our Italian Branch located in Caponago (MB) we are seeking a committed and proactive:Service Operation Coordinator worldwide leader in reciprocating compressor is looking for young resource with some years of technical and commercial experience in service/aftermarket of mechanical machinery, preferable rotating equipment.

The position is part of Serv Division with the objective to push and support the business development and the growth of the organization with new customers and increasing service portfolio. the main task will be specially:Coordination of field service team (internal/external)1st level technical support for FSR and for BCIT in generalCoordination of Workshop resourcesPlanning of workshop loadEnsure projects execution (Parts, FS, Repair) according to customer specification, applicable industry norms, BC standards, policies and procedures, ISO9001 on time and within budget. Cost evaluation of FS and W/S worksAssistance, Evaluation, supports and checks the activities of the external Service organizationIdentify, recruit and maintain relationship with suppliersUse / Improve / Build up potential partnership with strategic players to achieve the defined targetsCoordination of Customer support and order management teamCandidate Profile:5-10 years of experience in similar role and similar markets (preferably reciprocating compressor)Bachelor / Master engineering degreeFull understanding of maintenance / repair jobKnowledge of the SAP (R3 or S/4 HANA) system English - business fluent and contractual level in orally and in writingWe are looking for: Team player in a multicultural, international as in local workshop environmentCustomer Satisfaction orientedConsistent Customer claims managementPersistence on targetMultiproduct and service order management abilityWillingness for frequent domestic and international business travelAvailable to perform field activitiesTrustable, Proactive, Self-disciplined, Self-motivating, Target oriented, loyal personalityWe offer:Structured induction processFlexible and hybrid working conditions Versatile and autonomous activities and tasksWorking environment with professional development opportunitiesParticipation in job-related training and further educationAppreciative cooperation with a family-like corporate culture Demonstrated lived values that value diversityDynamic, international environment with committed employeesWe look forward to receiving your complete application documents Burckhardt Compression IT | Location: Caponago (near Milan), Italy I Burckhardt Compression creates leading compression solutions for a sustainable energy future and the long-term success of its customers.

The Group is the only global manufacturer that covers a full range of reciprocating compressor technologies and services.

Since 1844, its passionate, customer-oriented and solution-driven workforce has set the benchmark in the gas compression industry.