Service Solutions Specialist Padova

Service Solutions Specialist
Padova
Veneto, Padova

Join a team recognized for leadership, innovation and diversity**:

**Honeywell** is looking for a **Service Solutions Specialist **for our Honeywell Building Solutions (HBS) division for **Padova.

Honeywell Building Solutions is a $2. 5B strategic business unit inside of Honeywell's Global Building Technologies Business.

HBS installs and maintains the systems to help keep buildings and facilities connected, safe, secure, comfortable and cost-efficient and is a leading provider of energy efficiency solutions worldwide.

**Are you ready to help us make the future?

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

**Your responsibilities**:

- Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell's OT, Connected Services and Enterprise Software Applications (EBI, DVM, EM, OBS, Forge, Pulse, Vector etc. )

in the service LOB.

- Take the ownership of site issues and work in collaboration with TAC to ensure any issues with OT, Enterprise Applications or Connected Services are identified and rectified promptly

- Build and maintain strong relationships with Account Managers/Sales Team to ensure alignment on all customer sites and identify and proactively drive OT and Enterprise Application opportunities across the Region.

- Build productive customer relationships, developing sponsors for Honeywell, and continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.

Ensure Honeywell become the "trusted advisor" for delivery of OT/Enterprise Applications

- Provide feedback and liaise with product management to ensure HBS product portfolio is appropriate to the changing needs of current and new customers and suits our regional market.

- Develop integrations and bespoke customizations for 3rd party products as required to meet solution design specifications.

- Develop software, perform 'bench testing' if required and deliver commissioning package to field.

Assist delivery in startup as required.

- Provide technical direction, training and support to local field service specialists for operation, maintenance and troubleshooting of all OT, Enterprise Applications and Connected Services.

- Contribute to Technical Risk Reviews (TRR) for all service project works in your respective Region that involve OT/Enterprise Applications/Connected Services.

**Must have**:

- 5+ years in in the design, implementation and maintenance of Honeywell OT, Enterprise Applications and Connected Services

- Bachelor's degree in Software Engineering, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering

- Strong understanding of Honeywell's OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.

)

- Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API)

- Knowledge of ICT/Cybersecurity fundamentals

- Demonstrated experience in organizing and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors.

- Excellent analytical and problem-solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment.

- Good Knowledge of English, in spoken and written

- The ability to work under pressure, commitment to customer satisfaction

**What We Can Offer You

- Dynamic, stimulating and creative international work environment

- A culture that fosters inclusion, diversity and innovation

- The chance to work with cutting edge products and solutions

- A competitive salary package

- Multiple possibilities to grow within the company structure

- A culture that fosters inclusion, diversity and innovation

**If this is your dream role, then we'd love to hear from you.

**What else do you have to know?

Honeywell is an equal opportunity employer.

Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Additional Information**:

- ** JOB ID**:HRD184648

- ** Category**:Customer Experience

- ** Location**:Via IX Strada 23/Q, Padova, PADOVA, 35129, Italy

- Nonexempt