Service Specialist
Passionate people create exceptional things
Did you know that the solutions we develop are a key part of most industries?
Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere!
Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning.
Interested in being part of our team?
**Join us on our journey for a better tomorrow.
Are you ready to join a dynamic international company developing and selling compressors worldwide?
To reach our mission **we are looking for a talented Service Specialist**, willing to join the Service team at Abac Product Company, Robassomero (Turin, Italy).
**Mission
As part of CTS divison located in the Prodcut company, your mission is to ensure all products from development are going through quality improvements until the Transfer to End of life Support in CTS division has the service in mind.
**Objectives
Your Assignments will be aligned with the 4 pillars of CTS:
- Daily support: As a service specialist, you become the Responsible person for product range, the "go-to" person for technical request when the customer center cannot support.
- Projects: As part of the aftermarket team, you will integrate the PTMs (Project Team Meetings) of new project developments, ensuring the design for life concepts are implemented, and ensuring the customer centers have the proper training, tools and spare parts to provide service to our products until the end of product support life.
- Quality improvement: As part of CTS team, you will analyze and translate information from the field into technical laguange, define priority to the Product Company to act on improvements and lead the TCM (Technical commitee Meeting) for your range, bringing quality improvements and ensuring warranty cost are under control.
- Trainings: As part of CTS team you will prepare and present technical trainings for the Customer Centers which topics are new products, products improvements, refresh of products, new tools for service, etc. . .
**Competence Requirements**:
- Technical bachelor in engineering or equivalent through experience
- Fluent English and Italian
**Which personal requirements you should have?
- Can-do and solution-oriented mind set
- Excellent organizational and time management abilities
- Innovative approach and proactive in staying up to date with technologies and solutions
- Ability to communicate with people across all different levels, nationalities, and cultures within and outside the organization
**Why this could be an opportunity for you?
This is an exciting job in an international company with excellent opportunities for professional and personal development.
You will become part of the Service team within Abac Product Company and have chance to work with a highly talented group of people with a strong dedication to what they do.
**Where we expect you?
The position will be based in Robassomero - Turin (Italy).
**Passionate people create exceptional things
At Atlas Copco we believe in challenging the status quo, always looking for a better way.
Our caring culture and leading-edge technology enable us to innovate for a sustainable future.
With us you become part of a global community of passionate people making a tangible impact on people's lives.
We offer a wide range of interesting job roles and many opportunities to grow.
Join us at the Home of Industrial Ideas.
**Diverse by nature and inclusive by choice
Bright ideas come from all of us.
The more unique perspectives we embrace, the more innovative we are.
Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
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