Service Support Technician (Rif.284858) Bardi

Service Support Technician (Rif.284858)
Bardi
Emilia Romagna, Bardi

Descrizione aziendaAtenajob, a company authorized by Anpal, looking for a multinational company in the electronics sector

Support service centers and/or end customers for technical issues

Simulate faults, investigate the main causes of machine malfunction and find the most appropriate solutions

Provide first-level reporting support in case customer service has not been able to solve the possible problem

Suggest new products to arrive at a technical solution, within the agreed time Importante Azienda.

To do this, he/she will need to possess good communication skills, both to relate to internal staff and to suppliers/referrers outside the organization

Contribute to the definition and implementation of after-sales strategies

Provide technical training to customers and service centerson the product, including diagnosing problems and related repair/maintenance

RequisitiHigh school degree in technical field, preferably electronics or computer science, or degree in the same field

Good knowledge of English (spoken and written), which will be verified at interview

Previous experience working in a service department for electronic products (manufacturing, after-sales or similar)

Excellent communication skills with customers, internal and external stakeholders

Knowledge of the use of MS Office

Willingness to travel both nationally and internationally.

Working hours:

full time

Job site:

Milan